Superior Service and Customer Satisfaction Earn Dan McCullough, Sam Gerkin and Adam Post, of Toothman Ford Sales, Ford Motor Company’s Employee Excellence Award
Grafton, West Virginia, May 5, 2014 – Dan McCullough, Sam Gerkin and Adam Post are among an elite group of dealership employees recognized with the 2013 Ford Employee Excellence Award. This prestigious award honors dealership employees that have excelled in sales and provided exceptional customer service and satisfaction.
“This award is a reflection of our staff’s commitment to delivering exceptional customer experiences,” said JR Toothman, owner of Toothman Ford in Grafton, West Virginia. “I couldn’t be more proud of Dan, Sam and Adam and their dedication, enthusiasm and engagement at our store – especially since this recognition is based on customer feedback.”
“In order to achieve the Ford Employee Excellence Award, dealership employees must exceed customer expectations every day. The pursuit of excellence requires passion, tenacity and, of course, hard work. This prestigious award salutes those top-performing Ford dealership employees that embrace these philosophies, achieving among the highest levels of customer satisfaction – in both sales and service – in automotive retailing,” said Merritt Truscello, Ford Motor Company regional representative.