They got back to me let's me know they value me as a customer.for nearly 25 years. I explained why I wanted to trade and they seatched until they found the perfect fit. There was a problem with the back up camera and they made special arrangements to take care of it immediately.
Great bunch of guys I've always been well pleased with whatever my business has been whether buying a vehicle or getting it serviced not a problem at all even warranty work not a problem I highly recommend Toothman Ford
Everyone was very nice and friendly. They had a great selection of vehicles to choose from. I really don't like the process of auto purchases but they made me comfortable and I actually enjoyed it. Tyler Steven's answered all of my questions and was happy to show me every truck I was interested in. I was not pressured in any way and I did purchase a truck. The whole process was very smooth and easy. I will recommend Toothman Ford to my friends and family. And I will be returning to them for my future auto purchases. Debbie Dadisman
It had been a while since I had been to Toothman, but the months of research showed they had the best selection and price for the hard-to-find vehicle I was interested in. I went just to test drive one of the Ford Mavericks they had on site and ended up purchasing it that day. From the moment I stepped through the doors, I was treated like a valued customer. Jonathan immediately greeted me and offered assistance. He was the true model of customer service. Jonathan was very knowledgeable about the vehicles available and knew the right questions to ask to ensure I would get the perfect vehicle for me. He was professional, pleasant, and patient throughout the entire visit. Donnie was quick to assess and explain the offered deal, and in language that was more like talking to an old friend then being in a negotiation. The longest part of any purchase process, the paperwork, was a complete joy to fill out due to Keith's great knowledge not only of the process, but his ability to understand the human side and their concerns. I would recommend Toothman Ford to anyone that wants to find a good deal and be treated like a valued customer, no matter the price range of which you have to spend. Thank you, Jonathan, for making sure I found the perfect vehicle for me. Donnie and Keith, thank you for ensuring I understood the paperwork and financial part of the process. And much appreciation to all of you for making this one of the most enjoyable car purchases ever. I have been driving Fords for 30 years, and this Maverick XL just became my favorite one.
I love my truck, Everything went great. Thomas treated me like family. Down to earth and very professional. 1st new vehicle I ever bought. My wife asked me if i was going to sleep in it the 1st night. Lol. There is no way I could be happier. You guys are great. Oh yea, I LOVE MY TRUCK. thank you. A ford, a ford and nothing but a ford
Thomas Peters (Our Salesman) and Keith Leach (Finance) made our buying experience a breeze! We drove about two hours, so that they had everything ready for us when we arrived which was amazing! In and out in about and hour and a half. The only down fall was the truck had a tire that was low when my husband test drove it, we were told it was taken care of before we left. When we were almost home the low pressure light come on. Upon taking it to a local shop we found out the tire had a piece of metal in it with a slow leak. Not saying it couldn’t have happened on the way home, but I feel like it might have been over looked before the sale. But as far as our buying experience everything was great!
So far so good, I have yet to have my truck inspected here in Maryland. I don’t expect any surprises but I also don’t want to assume. The buying experience was a good one and the truck is what I was looking for so that’s why I say so far so good.
They got back to me let's me know they value me as a customer.for nearly 25 years. I explained why I wanted to trade and they seatched until they found the perfect fit. There was a problem with the back up camera and they made special arrangements to take care of it immediately.
Great bunch of guys I've always been well pleased with whatever my business has been whether buying a vehicle or getting it serviced not a problem at all even warranty work not a problem I highly recommend Toothman Ford
Everyone was very nice and friendly. They had a great selection of vehicles to choose from. I really don't like the process of auto purchases but they made me comfortable and I actually enjoyed it. Tyler Steven's answered all of my questions and was happy to show me every truck I was interested in. I was not pressured in any way and I did purchase a truck. The whole process was very smooth and easy. I will recommend Toothman Ford to my friends and family. And I will be returning to them for my future auto purchases. Debbie Dadisman
It had been a while since I had been to Toothman, but the months of research showed they had the best selection and price for the hard-to-find vehicle I was interested in. I went just to test drive one of the Ford Mavericks they had on site and ended up purchasing it that day. From the moment I stepped through the doors, I was treated like a valued customer. Jonathan immediately greeted me and offered assistance. He was the true model of customer service. Jonathan was very knowledgeable about the vehicles available and knew the right questions to ask to ensure I would get the perfect vehicle for me. He was professional, pleasant, and patient throughout the entire visit. Donnie was quick to assess and explain the offered deal, and in language that was more like talking to an old friend then being in a negotiation. The longest part of any purchase process, the paperwork, was a complete joy to fill out due to Keith's great knowledge not only of the process, but his ability to understand the human side and their concerns. I would recommend Toothman Ford to anyone that wants to find a good deal and be treated like a valued customer, no matter the price range of which you have to spend. Thank you, Jonathan, for making sure I found the perfect vehicle for me. Donnie and Keith, thank you for ensuring I understood the paperwork and financial part of the process. And much appreciation to all of you for making this one of the most enjoyable car purchases ever. I have been driving Fords for 30 years, and this Maverick XL just became my favorite one.
I love my truck, Everything went great. Thomas treated me like family. Down to earth and very professional. 1st new vehicle I ever bought. My wife asked me if i was going to sleep in it the 1st night. Lol. There is no way I could be happier. You guys are great. Oh yea, I LOVE MY TRUCK. thank you. A ford, a ford and nothing but a ford
Thomas Peters (Our Salesman) and Keith Leach (Finance) made our buying experience a breeze! We drove about two hours, so that they had everything ready for us when we arrived which was amazing! In and out in about and hour and a half. The only down fall was the truck had a tire that was low when my husband test drove it, we were told it was taken care of before we left. When we were almost home the low pressure light come on. Upon taking it to a local shop we found out the tire had a piece of metal in it with a slow leak. Not saying it couldn’t have happened on the way home, but I feel like it might have been over looked before the sale. But as far as our buying experience everything was great!
So far so good, I have yet to have my truck inspected here in Maryland. I don’t expect any surprises but I also don’t want to assume. The buying experience was a good one and the truck is what I was looking for so that’s why I say so far so good.
I don't believe in luck, I believe in trust and understanding, I've been with MRS Emilia William for some YEARS and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few months and I'm expecting yet another payment from the broker. Scammers are… More everywhere but to find a reliable trader like MRS Emilia is not an easy task and my advice for you all is to come over and join her. contact her directly on her Email: [email protected] WhatsApp number: +1(705)4102582
Went and purchased my first car, Tyler McMillen made everything so easy. Definitely go to Toothman and see Tyler, overall a great experience, and will be back.
Big shout out to Gabe for helping my family purchase there very first car i highly recommend him he was nice and new exactly what we was aiming for Thank you!
The salespeople at Toothman always make us feel like family. Even though Drew was handling the sale (and wonderfully) Keith and Tyler both took the time to stop by and say hello.
We purchased our daughters first vehicle there this past Monday. They were all very nice and helpful. We had a great experience in our dealings there. Thank you Tyler for all your help, we appreciate it. Would definitely recommend Toothman Ford!
I hated that I had totaled my truck. In 10 years I have never had a problem with it, even after putting over 100,000 miles on it. I have looked at a LOT of cars/trucks in the past two weeks. I had to go back to Toothman Ford...they had the best warranty. I couldn’t find that anywhere else without paying for it!!! I would highly recommend Toothman Ford!!!
Car buying was definitely made easy! I told them what I wanted & got something even better! Keith Leach is the best! I’ll continue to keep my car buying at Toothman!
Super impressed with the Sales Experience!Not your run-of-the-mill dealership sale. I was in town for work and they had the exact vehicle I was looking for. I called to make and appointment as well as confirm vehicle availability. I ran down there to check it out. The car was exactly as described. I forgot my checkbook, but the team was still able to accommodate and hold the vehicle for me with a downpayment. A couple of back-and-forths with paperwork and checks over mail. Then I had a special ask for them to hang onto the vehicle as I had to book a vehicle transport company to move it to CA for me. Of course that experience is always a headache, but the Toothman Team was helpful the whole way! Between the sporadically bad updates I had from the Logistics companies, to a false alarm, to coincidental vacations, I was losing my mind! All of the folks up the Sales Manager handled my situation admirably. Highly recommend.
Very helpful and kind Will buy from again when looking for a great vehicle at a reasonable price Toothman Ford is the place
Great experience
Posted on cars.com by By Rhonda Drain from Shinnston WV
I cannot say enough awesome things about Ashley , Rhiannon ,Drew , Tyler and corey ! The ladies were awesome at returning our calls and messages. They were our first line of communication. This is our families 2nd purchase from toothman! And now we're working on a 3rd one soon!! We went up to buy our Ford F 150 and drew was out of the office. So tyler stepped in and went above and beyond to help us. We had to go back the next day when dr was there and he went above and beyond also !! They both worked as a team for us !! & we cannot forget Corey ! He made the paperwork effortless! Three AMAZING & EXCEPTIONAL GUYS !! I WOULD GIVE TOOTHMAN 10 STARS !!!!!!
The Wellings Family
Posted on cars.com by By Floyd & Kelly Wellings from Frostburg Md
I always receive prompt, excellent, and courteous service for my vehicle at Toothman Ford in Grafton.
Toothman Ford, was very responsive to my inquiry. The salesman was very helpful. I did not make that purchase but would very likely deal with Toothman Ford again.
The shopping experience with Toothman Ford was exceptional. Gabe is a great salesperson and the whole staff was friendly and helpful. I will definitely buy more vehicles from Toothman Ford.