Read Our Recent Reviews
Jonathan was Very helpful and answered all my questions.
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by Jessie Schmidle
Was taken care of by Jonathan Gilbert and everything went smoothly
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by catherine mayer
Drew Musgrove was very helpful and made out as quick and easy as possible.
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by Cameron Wamsley
This was my first time truck purchase. Matt G. made the whole buying process very easy.
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by Warren Six
Tyler was great, overall quick and good experience!
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by jeff tito
They are very friendly feel you in on all the information have a new vehicle very satisfied
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by larry turner
Andrew Waters was great!!
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by Cory Fox
Drew Musgrove was a wonderful salesman! Straightforward. Very efficient. In and out of dealership pretty quick! I’m sure I’ll be back!
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by Shelly Shuck
Andrew Waters was wonderful. Super helpful and made buying a car so easily! 10/10 recommend!
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by Cierra Parker
Stephen Moreland did a great job, experience was fast. Answered all questions. Would recommend to anyone.
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by Hunter Dehainaut
Stephen was super helpful and walked me through buying my very first car. He answered all of my questions and made me feel comfortable. I had an amazing experience! Thank you!
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by Heidi Anderson
Tyler was a great salesman.Made our buying experience great.will definitely come back!
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by Bradley Mceek
Andrew was an awesome guy to work with. He has helped me all day long get the best vehicle ever. He’s dealt with my kids and everyone of my family members like they were his own family.
If I need anymore help, I’m coming to Andrew for sure!!!
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by Rachel Powell
Andrew helped us immensely with my first official car purchase. He was very pleasant and answered any questions we had with great ease!
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by Ava Taylor
The cool dude with the TikTok is deserves more money, give this man a raise
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by Zeppy Paul
Andrew made the buying process as easy as it could of been, highly recommend Toothman!
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by Hallie Mccardle
Andrew Waters was exceptional to work with.
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by jason martin
Johnathan was knowledgeable and professional.
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by Candy Adams
Tyler was amazing through the whole car buying process. Thanks for a great experience!
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by Kristin McPeek
Andrew was great! Very respectful and went out of his way to make it as smooth as possible.
Whole staff was professional and courteous
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by Iain Perry
Stephen Moreland was great to work with and got me in and out quick with a great truck
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by Samuel Lusk
Stephen Moreland was extremely helpful
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by Taurean Wyatt
There service department kept me updated while my truck was in for service. They always let me know if they find other things that need fixed and all the stuff they have ever done has been covered under the extended warranty that they sold me. Thank you so much
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by Richard
This is my 4rd time with Toothman Ford. Always awesome service. Gabe Wolverton was my salesman. He is top notch. Not pushy, he listens to you. Keith Leach does all of your paperwork, and Donnie McMillen is the sales manager. They gave me top dollar for my trade and got me in the Maverick I wanted in less than a day. I will be back.
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by Barbara Smith
Job was promptly completed in a timely manner.
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by David Alexander
Good
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by Darrell Boyles
Andrew Waters was a great salesman!! We love the Jeep!!
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by Janie Simpson
Andrew was amazing! I was really nervous but he made it easy!
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by Sheila Zickefoose
I highly recommend Toothman Ford to purchase your next vehicle. They got me the car I wanted and were fast and friendly.
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by Betty Trenum
Andrew did a great job. Made the experience of buying the vehicle very enjoyable
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by James Buchanan
What a breath of fresh air. JR and his team are first class and a pleasure to deal with.
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by Todd Dutro
Drew Musgrove did great.
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by Nancy Slaughter
Always happy when I leave.
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by Regina Brown
The absolute easiest and fastest vehicle purchase I have ever made. Jonathan Gilbert and Corey did everything possible to make the experience quick, effortless, and comfortable. Thank you both for the excellent service! Cheers!
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by Michael Putnam
Salesman Andrew Waters was terrific and helpful throughout the whole buying process. Would highly recommend Toothman Ford (Grafton, WV) and Andrew.
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by Mrs.Lyn2U xoxo
Working with Drew Musgrove was a breeze. I told him what I wanted and within a month he had it. The day I came to the dealership, Keith had everything ready to go so the finance part of it was very easy. I would highly suggest purchasing from this dealership
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by McKenzie Wotring
Great experience buying a used Jeep! Thank you to Tyler and Keith :)
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by Deidre White
Drew Musgrove was very helpful throughout the entire vehicle purchasing process. He answered every question we had as well as addressing our concerns. 10/10 would recommend Drew.
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by Brandon
We’ve now bought not one, but TWO vehicles from Drew Musgrove.
He makes the whole process smooth, stress-free, and straightforward. You can tell he genuinely cares about helping people, not just making a sale.
If you’re looking for someone who’s honest, reliable, and will truly work with you, Drew is your guy. Highly recommend!
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by Sierra
Never bought a vehicle before and with low credit we’ve had a hard time finding anything. Tyler and Keith took great care of us very friendly and we will come back again.
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by ryan smith
Andrew is amazing at his job definitely would buy again From Toothman Ford, verry friendly does his job well Thank you Andrew Waters
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by chshiflett
Andrew Waters was great to work with! Great guy and made the process of selling our vehicle very quick & easy!! Highly recommend him & Toothman Ford.
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by Justin Folmsbee
Sales staff was wonderful. Jonathan Gilbert was helpful and professional. As we went for a test drive in the Kia another salesman approached me to let me know the car was scheduled to be serviced for a strut. We drove the car regardless and liked it. The car was then repaired with the strut that was already on site. However, after the repair the backup suddenly and unexpectedly went out. Jonathan kept me informed as to the replacement of the camera and I was able to pick up the car within the week. Thanks for great service. This is the third car our family has bought from Toothman and there should be a fourth in the near furture.
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by James Culp
Seamless process with very knowledgeable staff. I highly recommend this dealership!
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by Amy B
Andrew water was was extremely helpful and professional and set me up with the best deal and zero headache.
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by Abrahm Blair
Was able to get in very quickly, Andrew was extremely helpful and made this such an easy and fun experience.
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by Isabella Monahan
They have actual miracle workers here, Stephen and Corey went absolutely above and beyond to get me a car when we were sure it couldn’t happen. They were so kind and went out of their way to get ahold of me to help me with every step of buying my first vehicle. if you don’t know where to go, I HIGHLY recommend you try Toothman’s first!
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by Emma Martin
Thomas and Keith were amazing. I was in and out in no time at all. They helped me get to the living that I wanted. Great group at toothman ford in grafton!
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by Ryan Martin
I needed a vehicle immediately after I totaled mine a couple of days before in the Blizzard Warning. Jonathon went above and beyond expectations. I thought I was just going to buy a cheap used vehicle because Toothman has a lot of them! Instead, he was able to get me into a brand new Ranger with 19 miles cheaper than any used truck on the lot….amazing! 100,000 mile warranty compared to a used 100,000 miles! No wonder everyone trades in their used vehicle for a brand new Ford! Thanks everyone!
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by Brian Menzies
Drew Musgrove was great to work with!
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by Madison Glover
Stephen was very easy to talk to and made everything quick and smooth!
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by Noah Hardman
Great sales and very friendly staff good service and professional amazing prices on all vehicles
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by Bill Huggins
Friendly staff, Drew was a great salesman. Smooth transaction. Thank you
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by Adam Lloyd
I have been very happy with the service that I have received thru the years from Toothman Ford. That is why I have been going to them for years. I know that they are always honest with me. I would not go any place else.
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by Susan Moyer
Stephen was great did a great job for us
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by Wyatt White
Tyler and Cory were both great!!!
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by Jeremy Burner
Keith went above and beyond to find a car and payment that fit what we were looking for! He then took the time to guide my daughter through the financial end and made her first brand new car buying experience a joy! Thanks to the whole Toothman team for pitching in with the other details!
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by Peggy Behan
Tyler did a great job got me I’m and out the door . Service was fast . Thank you for a great deal on this vehicle
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by Charles Abbott
Gabe was extremely helpful and made the process go very smoothly. Our son was very surprised and grateful!
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by Connie Castle
Drew Musgrove done a great job with getting us into our new to us 2019 F150
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by Brandon Davis
This was the fastest time I ever experienced to purchase a vehicle. Sales person was attentive and moved everything along, financing was very easy.
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by Denise Huggins
Stephen Moreland was our salesman. He came to us while we were looking at trucks. He was very helpful in finding the best truck to fit our needs.
We are very happy with the choice of going to Toothman Ford.
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by Bonnie Blake-Rogers
Purchased a used vehicle from the Outlet location recently for an excellent price. My salesperson provided good recommendations based on my wants/needs. The buying process was easy with room for negotiation and conversation. I highly recommend Toothman for kind, honest service and quality prices.
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by Jeanette Kritzberg
Easy to deal with. Tyler and Keith were very helpful
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by Thomas Barbe
Pleasant, easy to work.
Need to notify customer as soon as vehicle is ready to. Called around 1 to see if it was ready and it was. Just wished they would have called. Other than that, they’re great to work with
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by mike kulju
Excellent service! Took the time to make the right fit!
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by J Richie
Gabe was great getting us into our new car quickly.We got a 2023 Mazda it’s a great car
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by Kim Haskiell
Friendly, quick, efficient. We love Toothman ford and their employees.
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by Rhonda Cochran
My experience at Toothman Ford was Great Johnathan, Donnie and Keith were absolutely Great,and very very helpful and professional, the whole staff made my wife and I feel Welcome and comfortable. I HIGHLY recommend Toothman Ford.
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by David Webber
Stephen Moreland helped me find the perfect truck for me. Appreciate all the help and great customer service at Toothman ford!!
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by Matt Turner
Wonderful experience! Stephen was excellent. Quick and painless.
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by Jennifer Nicola
Stephen made the buying experience as painless as possible and was willing to work with us at all times. Thank you to Toothman Ford!
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by Emma
Need a New Car? Go visit Tyler at Toothman Ford in Grafton. Wonderful Experience!
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by Kathy Green
Extremely helpful and amazingly fast and painless! Great people! Stephen took great care of me!
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by Sean Smith
First successful deal done at Toothman Ford and I have to say it was frustratingly easy. I kept waiting for a catch and it never came. Steven Moreland always found a way to deliver a positive experience, I will be looking for him during my next car purchase.
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by James Ingram
Drew Musgrove worked with us to get me into my dream mom-car!
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by Kathryn Reed
Stephen was incredible, friendly, and professional. Helped me accomplished everything I needed.
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by Chris Mayle
Great experience at Toothman Ford in Grafton, John,Donnie and Keith were Great in every aspect of the deal we made! Highly recommend Toothman Ford!
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by Lyvonne Webber
Stephen was very helpful and professional. He provided excellent customer service to us.
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by Elivia Suttle
Jonathan was wonderful to work with!
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by Karlie Thompson
Drew Musgrove was very helpful during the car buying process. Made for a simple and easy trade and purchase.
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by JoCee Tucker
I had a great experience at Toothman Ford. Everyone worked so well together gave me a quote on my car then with me telling them what I wanted and the payment range I needed to stay within, they were able to make the care that I wanted become mine. I would recommend them on your next vehicle purchase. All the employees are so nice and will help with everything they can.
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by Barbara Hedge
Amazing service and the staff make it really easy at Toothman Ford! JR and his family & staff has figured out how to put customers in cars less in Grafton. Great to see the overwhelming repeat customers!!
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by Curtis Fleming
Andrew Waters is Great thank you for the multiple experiences of buying and selling
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by Jonathan Mason
We had a great experience with Tyler and Cory..would definitely recommend! Very smooth and they were very honest
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by Hannah Ross
We have bought 6 cars from here and will continue to buy! The service is amazing!
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by Tori Zielinski
Worked with Stephen to find a vehicle. Very nice and answered questions we had. Thanks Stephen!
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by Tammy Amos
I would have to say Drew M is a really good salesman and really appreciate it go buy at Toothman ford today amazing service
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by Samantha Heston
It was a very good experience. Drew was not pushy and was very helpful. Very good experience.
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by Matthew Hedrick
I purchased a lovely 2024 Hyundai Santa Cruz and I absolutely am in love!!! The folks at Toothman Ford truly were the very best! Gabe worked with me so much and helped me make it such a seamless process! 10 out of 10 would recommend! Please consider them if you want great prices and great customer service!
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by Lillee Schaible
If your going to buy a car new or used this is definitely the place to go i would recommend drew musgrove he made it simple and quick to get the car I wanted, my next purchase will definitely be from here
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by Christian Stevens
Gabe was very helpful and informative!
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by Joseph Salamone
Drew Musgrove was great! Quick honest straight forward. Definitely will be a returning customer!
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by Chelsea Myers
We drove down to Toothman Ford from Morgantown and worked with Drew Musgrove - we had a wonderful experience! As first time buyers we were a bit nervous, but Drew was incredibly knowledgeable, patient, and kind. He answered all of our questions and made the process very simple for us. We couldn’t be happier with our new truck!
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by Katie Wilkins
I always get great, quality service at Toothman Ford! Regardless of who I deal with. It’s always a professional experience, that’s why I’ve stuck with them since 2000
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by Kevin Johnston
Very good experience. Traveled over 2 hours to come here and well worth it. Stephen Moreland was great !
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by Penny Gallaher
Andrew was easy to work with and very personable. I was in and out of Toothman very quickly and I am extremely satisfied with my purchase. I will continue coming back to Toothman for future purchases and will request Andrew Waters to work with every time.
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by Brandi Miller
They truly were the very best! Gabe worked with me so much and helped me make it such a seamless process! 10 out of 10 would recommend! Please consider them if you want great prices and great customer service!
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by Lillee Schaible
Had an excellent experience with Stephen Moreland, he sold us a beautiful vehicle and helped us along every step of the way. Corey (from finance) was also extremely helpful in getting us a great deal financially. Also thank you very much to Ian and Brendan for their help and honesty about my old vehicle. You were all very helpful and I highly recommend anyone come here.
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by Gerard Ganiel
My husband and I were very pleased with the service we received at Toothman Ford in Grafton. We were treated exceptionally well as soon as we walked through the door. Our salesman, Andrew, was great to work with. He answered all our questions, kept us informed through every step of the buying/trading process and was just an all around pleasant person to talk to. The finance guy was also very pleasant and easy to work with. The whole process was fairly quick and we felt we got a fair trade-in price. We didn’t spend hours at the dealership buying a car like other places we have been in the past. We would 100% buy from them again!
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by Kathy Cole
Tyler Cozart was amazing and patient with me. Worked to get me the best deal!
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by Jessica Hitt
Amazing service with Andrew. He took care of me quickly & very friendly and answered every question I had! Definitely will return here!
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by Angie Holbert
Amazing service!!
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by Tannen Boggs
Excellent service. Andrew Waters did an awesome job.
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by Joe Weimer Jr
Drew Musgrove and Corey Mcmillen were great throughout the process. Great people to work with. Can't recommend them enough!
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by Brandon Shuck
Drew Musgrove did a great job helping us pick through the options we were considering and was incredibly patient as we discussed and weighed things out. He worked out a great deal with Donnie for us, and Corey McMillen handled all the paperwork and out-of-state arrangements we needed like a champ. Truly, everyone we worked with today were top-tier. This was out second purchase at Toothman Ford, and we'll continue coming back. Thanks to Drew, Donnie, and Corey for being real gems.
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by Amber Shuck
i want to thank drew and gabe for helping me with the purchase of my very first vehicle! they made it very easy with zero problems! would definitely recommend!
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by Leah
Very quick and effortless.
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by David Dietz
Jonathan Gilbert helped me today. It was my first time even walking into a dealership so I was very anxious but he explained everything to me perfectly and helped me find a vehicle that suited all my needs. Highly recommend. Great people.
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by Hailey Hall
If you want a car, I recommend Andrew Waters!
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by Emily Smoot
Andrew was a great salesman! I highly recommend!!
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by Crystal Smoot
Very friendly and very helpful would definitely recommend going to visit
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by Brian Miller
Great experience! Got me in the vehicle I wanted, very quick experience and I enjoyed my time car shopping for once
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by cody benson
Andrew waters was my salesman very professional, been to multiple dealership he’s by far the best. He’s been checking up on me since I got it making sure the vehicle has been doing well thank you Andrew!
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by Alex Frye
Drew was great to work with and had me in and out the door in my new vehicle very quickly with no issue. I appreciated a straight up out the door price, they were not pushy with any upgrades or additional charges, and answered any questions I had. There was a very minor issue with the vehicle that may have gone unnoticed, but Drew made sure to point it out before I signed off, and Toothman took care of it free of charge. Planning on coming back to Toothman Ford in the future!
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by Chase Wise
Great customer service!
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by Kelly Wright
Andrew waters was my salesman very professional, and did a great job kept company good conversation! Thank you
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by Alex Frye
Drew Musgrave was great to work with.
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by Samuel Crouse
Andrew was great!
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by Laura Carter
Tyler was amazing and very helpful during the process of buying and trading in! Great experience!
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by Tora McNeil
I recently bought a used vehicle in great condition. The service was excellent - the people there go the extra mile - and are very welcoming and friendly.
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by Jaen Sidney
Andrew was great and helped us so much!
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by Taelar Bryant
The salesman Andrew Waters was a pleasure to work with and made sure I was getting the best deal possible
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by Nathaniel Gillespie
Had a wonderful experience buying a car. Everything was straight forward and open. Gabe did a amazing job working with us on vehicles and numbers. Corey handled all of our paperwork and questions great as well. Highly recommend them for your next car
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by Andrew Hileman
Easiest car buying experience I have had.
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by Jon Doe
Andrew Waters is the man. I hate shopping and he made this bearable. No nonsense, he gets you what you want and/or need. I will be going back specifically to him.
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by Jesse Flint
Andrew Waters is the man. I hate shopping and he made this bearable. No nonsense, he gets you what you want and/or need. I will bring going back specifically to him.
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by Jesse Flint
Andrew Waters was friendly and helped us find a vehicle that fit our needs and budget. We had a great purchase experience and highly recommend Toothman Ford.
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by Marialies Mehringer
This dealership in Grafton WV. has been Awesome, we have purchased two vehicles and could not have ask for any better service.
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by Jody Haller
Andrew was great! Very helpful and informative!
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by Tracy Ong
We had a great experience with Andrew. He was super nice and answered all of our questions!
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by Hunter Ong
Stephen Moreland helped me out and made it so easy to get things sorted
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by Chase and Jacob
Stephen was incredibly helpful and super personable! Fresh coffee, polite and helpful staff, and an amazing deal. 10/10 would recommend, especially for new buyers or anyone nervous about buying at a dealership for the first time.
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by Opal Indie
We love how are sales person Drew Musgrove helped us. Very friendly and courteous
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by Lisa Haller
Went to buy a vehicle and that's just what happened.. Staff was amazing and went above and beyond to put me in a ride...First experience at buying a vehicle flat out,, thanks guys...
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by Garrett Sites
Great experience at Toothman Ford! Drew Musgrove was very professional, friendly, and made the process quick and easy. Highly recommend!
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by Wyatt Price
Drew Musgrove did an amazing job made sale quick and simple. Love toothman Ford feels like home
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by Paula Perks
Drew Musgrove really easy to work with and gave me a great deal on a brand new truck
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by Gunnar Wolfe
Very easy car buying experience. Jonathan and Corey were both great.
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by Holly Whipkey
Thomas Peters was a great help! Explained everything to us! Very professional guy! Thank you all again for getting us in a new car!!
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by Amanda Nicholson
Andrew Waters is the best salesman I’ve dealt with in 42 years. Definitely recommend
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by Josh
Johnathon is the BEST. He made my very first time purchasing a car go so smoothly. He was patient, answered all of my questions, and didn’t make me feel in a rush at all. Along with Johnathon, Keith was amazing!! He made me feel so secure in my purchase and explained everything very thoroughly. 110% recommend them. 10/10 customer service, 10/10 car options, 10/10 everything.
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by Zoey Moore
Excellent service as always and would highly recommend to anyone . Friendly family atmosphere and always have fresh hot coffee.
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by Jeremy Kuhn
We worked with Andrew Waters at Toothman Ford in Grafton. We had and great experience from start to finish. He was friendly, professional, and made the whole process easy. Highly recommend!
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by Alyssa Tallman
Tyler Cozart was absolutely fantastic! He was knowledgeable, honest and very easy to work with! It made the experience of purchasing a vehicle painless. Definitely recommend. Two thumbs up
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by Jami Trowbridge
Drew Musgrove made buying a used car a dream. He was very helpful and friendly. Wonderful experience.
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by Bobbi Halterman
Worked with Gabe on a new truck. The process was the most painless experience ive ever had at a dealership.
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by Jason Carpenter
Awesome experience , thank you Stephen Moreland
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by Jerry Kelly
Took the time to explain what they did and what I still needed to do
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by Stephen Vincent
Andrew Waters is a great sales person. Best I ever worked with!
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by Jacob Griffith
Andrew and the entire staff was great to work with! He explained all my options and was mindful of my busy schedule and limited availability. Would definitely recommend everyone I know to go see Andrew and the staff at Toothman Ford!!
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by Simpson Mortuary Services
I had a very good experience at Toothman Ford. I bought a very nice 2023 f150.
My salesman Gabe is a great guy. He made my wife and I feel very welcome. They have a large inventory to choose from.
Stop and see Gabe and the crew they will have what your looking for.
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by Bob Yoak
Drew Musgrove was a great person to deal with. Definitely would recommend Toothman Ford!! Thank you Donnie McMillen as well.
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by Dawn Hovatter
Shout out to Drew Musgrove for always making my experience a good one!
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by Trey Heatherly
I had an amazing experience purchasing my daughter and used car from Thomas Peters. He was fantastic throughout the entire process!
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by Andrea Matthews
Jonathan was awesome!! I came in to look at cars with my son purchase his first car and went home with a new car myself!! He was very helpful and knowledgeable on the cars we looked at! The entire Toothman Ford team was great to work with and got me a great deal!! Car buying here has been a family tradition starting with my grandfather and we will continue to always come here for our car needs! Just a little Fun FYI… Jonathan not only sold me my car but also my son and my parents purchased cars from him the same day I did!!
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by Tricia Masters
Gabe was very easy to deal with and the paperwork process was super easy!
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by sharon bolyard
Stephen was great!
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by Ashley Richards
Very friendly and helpful.
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by karen bumgardner
Jonathan was awesome!! I came in to look at cars with my son purchase his first car and went home with a new car myself!! He was very helpful and knowledgeable on the cars we looked at! The entire Toothman Ford team was great to work with and got me a great deal!! Car buying here has been a family tradition starting with my grandfather and we will continue to always come here for our car needs!
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by Tricia Masters
There isn’t a number big enough on the scale for me to be able to rate this place. I was unable to get a car from many other dealerships until I checked here. Stephen was absolutely amazing to work with, he walked me through every step and made sure to keep in touch with me and update me on everything.
I am so thankful for Toothman Ford & Stephen!
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by Kate Doak
Jonathan is the goat, my family took 3 cars in one sitting
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by Alex Masters
Vert good experience. I had to put a deposit on the car I bought till I had funds available,no problems at all with that. Salesman and the finance guy,sorry bad with names lol. Dylan was nice snd helpful. Very smooth didn't take long to finalize everything. May have been best car buying from a dealership yet. Thank you.
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by Steven Almon
Had a great experience with Toothman Ford in Grafton. They gave us a good deal, fair offer on our trade, and helped with the financing. Jonathan was very kind and efficient. Showroom was nice, very comfortable.
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by Jennie Shuman
Stephen was our salesperson and he made our experience very enjoyable. Not only Stephen but the whole staff made us feel very welcomed and made sure all of our needs were taken care of.
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by Dale Lewis
Great interaction straight to the point and also did not take the entire day.
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by Daniel Robinette
Corey and Dalton were great! Thank you both
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by Karalee
Drew Musgrove was very helpful and excellent communication
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by jonathan lafolette
Great experience with Drew Musgrove!
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by Jessica Peterman
Andrew Waters did a fantastic job. He helped ease our concerns. He was great
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by James Hardy
They go over and beyond for both my husband and myself. They know us by name and did all they could to give us the best deal! Drew Musgrove was amazing and I'm happy with my new Bronco Sport!
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by breanne boggs
I bought a new Ford bronco sport Thursday December 18th thinking I was buying an actual 4x4, can't wait to trade it for a real 4x4
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by James
Andrew Waters was and is a great salesman. He cares about his clients and this speaks volumes to him as a person and salesman. We need more salesman like him in the business. His heart is in the right place. Very easy process. No hassle and straightforward salesman and dealership. This is my second time buying a used car from Toothman. Bought a 2010 AS IS Ford edge and love it. When I was ready for a third row went back to my new dealership. The car market is crazy but I did my homework and knew what I was getting with a 2019 Ford Explorer Platinum. While there were some issues discovered within the first 30 days, Toothman Ford has stepped up and are taking care of the issues. Remember you have to bring things up and not be disrespectful or cuss at the salesmen or service people. Things can happen. We don't want it to but that is life. When buying a used vehicle things can happen over time its part of ownership. If you have a major issue within the first 30 days that means something was missed. This is were a dealership can shine or fall flat on their face. Toothman has stepped up and are working to resolve the issues and thoroughly make sure all issues are fixed. I would not hesitate to buy another vehicle from them. I was able to pick up my Explorer today after all the repairs were completed. I did notice a difference in how it drove. While the mismatched tires weren't resolved the major things were. Only issue I would bring to the attention of management is that one of the Service Writers made it a point to state a few times the cost the dealership spent to fix my explorer. It needed either fixed or the loan recalled if there was no profit over the safety issues. The sales team is great but the Service could use some customer service and communication skills for sure. I've worked customer service and have worked as a service writer so I know it better to be kind and honest in the repair business. I even work on my own vehicles once out of warranty except for non warranty items. That's why my 2010 ford edge is still going strong I bought from here.
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by Andrew Britton
Go see Drew Musgrove at tootman ford
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by Tabitha Scott
Great experience with no hidden fees. Tyler Cozart was easy to work with and very personable. The finance process was simple easy and quick.
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by John Lowery
Went in for the "Works". In and out fairly quick. TV
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by Joe Archibald
Basic maintenance check, awesome service is the norm.
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by Mike
Andrew Waters did amazing with our sale!
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by Melody Ricucci
Andrew waters is a great salesman, in and out, great deals and a great Toothman family to do deals with
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by Daniel Ray
Love their oil change and inspection. Keeps me up to date on my vehicle's needs
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by Larch Kye
Quick and easy buying process thanks to Drew Musgrove, I bought a 2025 Ford bronco sport 1 day ago but I'm not pleased with not being able to put it in 4wd, I should have bought a used f150 any chance for a different vehicle? After I signed to buy the bronco as any new car lot when you buy a new car they go over features of the vehicle you're getting well I got the keys handed to me and was on my way
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by James
Drew Musgrove was a great saleman and I am very pleased with my purchase
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by Marla
Stephen Moreland
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by Justin Nichols
I needed a vehicle immediately after I totaled my a couple of days before in the Blizzard Warning. Jonathon went above and beyond expectations. I thought I was just going to buy a cheap used vehicle because Toothman has a lot of them! Instead, he was able to get me into a brand new Ranger with 19 miles cheaper than any used truck on the lot….amazing! 100,000 mile warranty compared to a used 100,000 miles! No wonder everyone trades in their used vehicle for a brand new Ford! Thanks everyone!
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by Brian Menzies
Andrew Waters was so helpful to us. He is efficient, knowledgeable, and polite. I would recommend him highly. He took his time helping us and we got exactly what we wanted.
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by Darlene Martin
Salesman Tyler Cozart was fantastic! He was patient with me for over a month of indecisiveness. I got the car I wanted and a great payment. Thank you Tyler!
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by Ashley Daft
Had a phenomenal experience here. From sales to finance, they are easy and great to work with.
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by Keith k
The service department is the best! The sales is right up there , too! Thank you !
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by Karen Cyrankowski
Awesome place to work with! Andrew took very good care of us and made the process so easy!
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by Miranda Skidmore
Very quick in and out sell. Dalton and Keith were very friendly and informative. All the Toothman & Sowers locations worked together and made the process easy.
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by Jonathan Staddon
Drew Musgrove took care of us. My Dad and I both purchased vehicles with Drew and he was very accommodating especially walking me through the purchase of my first car
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by mark spruill
Stephen Moreland was amazing got me a great deal and did it quick!
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by Lance Snyder
Stephen Moreland was amazing in helping me get a car for affordable prices!
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by Anna Maxwell
Andrew Waters did a really great job, long story but our pre approved financing created more of a hassle than any advantage, Andrew and the finance guys made it happen
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by Angelo Jiordano
Drew Musgrove —- very helpful and professional. Amazing experience. Helped every step of the way. If you’re in the area stop and see him
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by lucas blair
Andrew Waters was amazing at getting us in our new 2025 Ford Bronco. Very accommodating and worked with us to make the process as smooth as possible. We really appreciated how personable and honest he was. If anyone is looking for their next vehicle, give Andrew a call.
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by KJVarner257
Felt like I was right at home at Toothman Ford!!
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by Ted Williamson
Andrew Waters did a great job putting me in the car. Very helpful and knowledgeable. Great guy
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by John Potts
3rd purchase from Toothman, happy with deal, vehicle condition and after sales service. Like everyone, wish trade-in valued higher, but still fair.
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by Don Starr
Jonathan and Andrew were both very helpful in finding what was right for me. Keith was also awesome in the finance department. Zero pressure from any of the staff there and they helped me find what I needed at a good price. The warranty they offer also cant be beat. Highly recommend.
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by Zane McGuire
We just bought our third vehicle there. We drive approximately 2 hours to shop for our cars there. Andrew is a top notch salesman! I didn't feel pressured...
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by Rhonda O.
They bought my car off of me for a fair price, and quickly had me in and out. If you are looking to sell I highly recommend calling. Ask for Chelsea!
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by Craig K.
Super impressed with the Sales Experience!
Not your run-of-the-mill dealership sale. I was in town for work and they had the exact vehicle I was looking...
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by Vincent W.
I had a great buying experience from Toothman Ford. They were fair, honest, and ready to make a deal as soon as I got there. They didn't waste my time like...
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by Matthew G.
It was a great experience and everyone was friendly and not trying to be pushy or take advantage of you like some dealerships . Our sales person was Dalton and he awesome , and would definitely recommend anyone to go to him . He was very knowledgeable and not just trying to sell a car and made me feel comfortable and answered all my questions.
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by Jlp_33091
Great experience! Thomas Peters was wonderful to work with, good salesman that we highly recommend!
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by sturmsuzanne213
Excellent, prompt, service. I will be making all of my new vehicle purchases from Toothman Ford in the future!
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by C Wolfe
He was very polite and helpful. We also love the vehicle that we purchased. Service was outstanding
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by James
I'm a senior that has done business with many car dealerships in my lifetime. The friendly people at Toothman Ford are without a doubt the most professional, helpful, personable people that I have ever met. I would and already have been happy to highly recommend them to anyone who is looking for a vehicle. Absolutely the best experience in buying a car I have ever had. The world needs more people like them!
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by reneeash49
Really great experience, didn’t waste our time or be pushy! Surprised us with an excellent rate too!
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by Mmumaw2005
Great car buying experience. I live on the opposite side of the country so everything was done remotely. The sales staff and management stayed in constant communication until the deal was completed and were great about answering my questions. Oh, and the price was great! I highly recommend Toothman Ford.
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by booradley001
It was a great experience and everyone was friendly and not trying to be pushy or take advantage of you like some dealerships . Our sales person was Dalton and he awesome , and would definitely recommend anyone to go to him . He was very knowledgeable and not just trying to sell a car and made me feel comfortable and answered all my questions.
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by Jlp_33091
Great experience! Thomas Peters was wonderful to work with, good salesman that we highly recommend!
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by sturmsuzanne213
Excellent, prompt, service. I will be making all of my new vehicle purchases from Toothman Ford in the future!
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by C Wolfe
He was very polite and helpful. We also love the vehicle that we purchased. Service was outstanding
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by James
I'm a senior that has done business with many car dealerships in my lifetime. The friendly people at Toothman Ford are without a doubt the most professional, helpful, personable people that I have ever met. I would and already have been happy to highly recommend them to anyone who is looking for a vehicle. Absolutely the best experience in buying a car I have ever had. The world needs more people like them!
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by reneeash49
Really great experience, didn’t waste our time or be pushy! Surprised us with an excellent rate too!
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by Mmumaw2005
Great car buying experience. I live on the opposite side of the country so everything was done remotely. The sales staff and management stayed in constant communication until the deal was completed and were great about answering my questions. Oh, and the price was great! I highly recommend Toothman Ford.
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by booradley001
I was treated like family when I got there and was helped quickly. I love my new car.
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by hmcarmines
Toothman Ford, and their sales team treated me and my family great and didn't try to sneak in anything I didn't want, they were very patient and got me in my new car in no time. Thanks specificly to Gabe and Alex. They have my business! Now I know why they always say cars cost less in Grafton!
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by Koa
One of the best buying experiences I’ve had. Gabe in sales and Corey in finance were great to work with.
Posted on DealerRater by icanweldit
Toothman Ford, was very responsive to my inquiry. The salesman was very helpful. I did not make that purchase but would very likely deal with Toothman Ford again.
Posted on DealerRater by bcefos
Worked with Tyler Stevens. He was honest and professional. The price was the best of any I saw.
Posted on DealerRater by Jkrohe
The shopping experience with Toothman Ford was exceptional. Gabe is a great salesperson and the whole staff was friendly and helpful. I will definitely buy more vehicles from Toothman Ford.
Posted on DealerRater by Dave
Very helpful and easy to deal with. They were very quick about getting everything done.
Posted on DealerRater by abbykelley
These'guys' were super super nice and worked with me on what I wanted!! I am telling everyone about this dealership! Thank you!
Posted on DealerRater by francesplaugher
Quick and informative! Very polite and friendly staff. It was wonderful dealing with them and I highly recommend to purchase from here!
Posted on DealerRater by Trevor J. Tompkins
They have great service and they gave me a great price on the vehicle. I'll be back again.
Posted on DealerRater by Steve
Exceptional Experience. Very Courteous and Professional. Definitely will be back in the future! Pleased is an understatement
Posted on DealerRater by Gottabanurs
Helpful. Prompt. Dependable. Courteous.
Always returns phone calls . They found parts other dealers could not .
Posted on DealerRater by nancydisbennett
Cars DO cost less in Grafton at Toothman Ford! Plus their service department rocks!!! I will always deal with them!
Posted on DealerRater by red72663
I always receive prompt, excellent, and courteous service for my vehicle at Toothman Ford in Grafton.
Posted on DealerRater by Carol
Fast service at a reasonable price. Mechanic was very professional! Area was very clean and felt well taken care of
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Always get great service at this dealership. Mechanic does excellent work on my Escape and also my previous Edge. Thankful to have a reliable and efficient place to get work done.
Posted on DealerRater by Barb
Toothman Ford in Grafton is absolutely amazing. I was in a rough situation and they were nothing short of understanding, helpful and knowledgeable about their vehicles. They truly put the customer first and their customer service was beyond phenomenal. They really made me feel like they cared about me like family. Would 1000% go to again for future vehicle needs.
Posted on DealerRater by Cwhitted808
Great customer service. Everyone is knowledgeable and friendly! Minimal wait time from start to finish! Extremely impressed with all aspects of this dealership!! Very Happy!!
Posted on DealerRater by csbarker
A BIG THANK YOU goes to JR and his team for having my A BIG THANK YOU goes to JR and his team for having my brand new 2021 Jeep Grand Cherokee transported from his dealership in Floyd, Virginia to grafton!
Posted on DealerRater by Camey.moore
Let me start by saying Toothman Ford, what a great bunch of people! They we're all polite and great! I from Indiana drove 7hrs to get one h%ll of a deal. We worked it all out over the phone, pic of truck an all. Tyler and Kieth are just a great couple of guys, hard working no b%ll $h#t, when I got there the truck was what they had said! (Truck was used '09Chevy)No hidden flaws, no lying,all was as they said. Saved a good deal of money, because of those two men! Thanks again guys. Corey got me in and out fast for the paper work also. As I said to them when I left "Y'all are welcome are at my camp fire anytime", appreciate ya for everything. Go to Toothman Ford and look um up Tyler and Keith tell um I guy from Indiana said you are the two to see bout buy'n a vehicle! Thanks again to everyone there at Toothman Ford.
Posted on DealerRater by Wayne K Indiana boy
Excellent people to work with! Will be going back in the future. Tyler was very good to work with and will be referring people to him.
Posted on DealerRater by gavindaddy309
Always friendly and helpful, both sales and service departments. Real people. Laid back, no pressure or double talk. Been there for service, been there for sales.
Posted on DealerRater by Tom
Mr Stevens was friendly and helpful... fun to work with. The deal we got on our 2017 MKC was outstanding. We live up in Pennsylvania but it was well worth the drive. We are so happy we found them!
Posted on DealerRater by Mike
Todd Moore was such an awesome person. People T&S are caring and want the best for their customers. Definitely thumbs up! Go there! You won't regret it! Awesome rebates and prices.
Posted on DealerRater by Linda Wilfong
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