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All Reviews 1,102 Google 1,070 DealerRater 32
Great service in a Timely manner! Jonathan did a great job setting me up with a trade and newer vehicle! All staff are welcoming and experts at there job! Great service!
Posted on Google by Matthew Liller
Your people are excellent they fixed my car in 2 days when it could have taken longer because they are so busy but they got it done and I am so grateful they are the best I appreciate them so much just excellent thank you all so much
Posted on Google by Kathy Hall
11/10 experience I live about 5 hours away, and my car ran into a serious problem. They were able to help me get on the road in just a few hours, offered excellent service, and offered purely the best experience I’ve ever had at a Ford dealership.
Posted on Google by Kenneth A (Ken)
Drew Musgrove - Quiet, yet efficient in his work. Straight to the point. Great sense of humor. 5 Stars.
Posted on Google by Noah Shaw
Trevor is the best, love my new truck!
Posted on Google by aubrey johnson
This was my first time purchasing with Toothman Ford and By far the easiest one Super Friendly answering every question I asked and got me the best rate on my truck I will recommend Toothman ford to my friends
Posted on Google by louis friend
Great service and made the purchase of a vehicle so easy. Thank you!
Posted on Google by Jordan Rehn
Excellent service. Didn’t have to wait forever and the salesmen were great especially Drew.
Posted on Google by kristi mcdaniel
Fast, courteous service, reasonable rates, took the time to explain everything that was done and what would need to be done next time. Very helpful.
Posted on Google by Carol Del Col
Got me in for an alignment the same afternoon I came in to make the appointment. Great service thanks.
Posted on Google by Ronald Gerkin
Toothman Ford has a great group of people in the service department, very friendly and helpful. They got my new tires mounted and balanced, 4 wheel alignment and oil change done quickly. My truck rides like a new one again, thanks guys
Posted on Google by Dorothy Mayle
Both Tyler and Keith are exceptional
Posted on Google by Cynthia Hey
Shout out to Mathew and the general manager at Toothman Factory Outlet. I've worked with many dealerships over the years and Toothman Ford was a welcoming experience - they don't do typical dealer tactics, and you leave with a great deal. (Saved thousands) Well worth the 5-hour drive. Thank you!
Posted on Google by Rick Martin
Drew Musgrove and his team at Toothman were extremely professional and were very quick to answer any questions and help with the purchase of my new truck.
Posted on Google by Jaimmy
Very professional place that really cares about how they can help you the most. We are extremely impressed! Johnathan, Donny, and Corey were all extremely great and made the process as smooth as possible!
Posted on Google by Brionna Springston
I was very pleased with the service I received from Drew Musgrave and the Toothman team. Always a pleasure.
Posted on Google by Bobbi Armstrong
The service dept did an exceptional job of keeping work standard high and costs low. Especially thank Aaron and AJ.
Posted on Google by Suzanne Shroyer
I had an excellent experience with the Ford service department while having a recall repair completed on my truck. The process began with an initial inspection, and once it was determined that my truck needed the replacement parts, I was contacted and scheduled for the repair as soon as the parts arrived. Both appointments were scheduled within just a few days of my calls and worked perfectly with my timeframe. On both visits, the service staff was courteous, professional, knowledgeable, and respectful of my time. Everything was handled promptly, the work being performed was clearly explained, and they took the time to make sure all of my questions were answered. The waiting area was also clean and very comfortable, which made the experience even better. From scheduling through completion of the repair, the entire process was exceptionally well handled. It’s refreshing to receive this level of customer service, and I wouldn’t hesitate to bring my truck back here in the future. I highly recommend this Ford service department to anyone looking for professional, dependable service. Well worth the drive!
Posted on Google by Timothy Shaver
Tyler was our salesman and he made our time perfect. I had zero complaints. Was at three other dealerships before him and the first 15 minutes he had given me more information about financing then the last three in total. GO TO TOOTHMAN FORD they were truly amazing for first time car buyers
Posted on Google by Jonathan Walker
Purchased a 2024 f150 truck process was easy. Gave me a very good trade in price and vehical price was below what other dealers asked . Salesman Gavin went beyond what was necessary for the deal. Took 2 trips for me to buy. First time just looking. No pressure so next trip I bought.
Posted on Google by MIKE GILMORE
The service department is the best! The sales is right up there , too! Thank you !
Posted on Google by Karen Cyrankowski
Tyler cozart fantastic to work with! 10/10 experience. Corey McMillen in finance was also great! Trucks cost less in Grafton !
Posted on Google by Timothy Mcintyre
Thomas Peters was the salesman I had the pleasure of buying my car from and he was helpful and broke everything down and explained it so I understood what the numbers meant. He was phenomenal!
Posted on Google by Sierra Testa
It was a fast and painless experience
Posted on Google by Chad Southern
Great interaction. We just closed the deal on a used F150. We did almost all of the transaction remotely as I'm in MD and they are in WV. Got the numbers squared and drove out to test drive and sign paperwork. Very smooth process and everyone was professional and helpful. I won't get everyone's name but here are a few. Gavin - awesome job on the sales side. Got us multiple pictures of the undercarriage, helped run numbers and he was my go-to when needed to run a question to ground. He was off today but made sure teams were there to cover for him and they did. Kate and Tyler were also helpful on the sales side taking the initial inquiries. I want to say his name was Donovan, showed options for warranties without pressure, just what were the options and costs. Keith in finance, walked us through the paperwork, explained each document and what it was for. Very thorough and clear. We even had a young man, I didn't get his name who came up and offered coffee and water, he was friendly and fast and went to check on others waiting for help. Overall a great experience and frankly a better experience than most of my experiences with Ford in Maryland. Guess I'm driving to WV for my next Ford.
Posted on Google by Jim C
Drew was easy to work with. We were able to work our deal over the phone. We didn't have to spend our entire Saturday at the lot. Thanks to Drew Musgrove and Keith Leach for making this such an easy transaction.
Posted on Google by Carrie Freeze
JR, Andrew, & the crew at Toothman were amazing to work with. They made a typically stressful process smooth & painless!
Posted on Google by Shelby Swiger
Toothman ford made buying our car effortless! Andrew was very efficient getting us in and out!
Posted on Google by PhilipsPersonalChef
Tyler and Corey was very good with the process
Posted on Google by Heidi Haddox
Andrew went above and beyond helping us purchase a new to us vehicle.Would definitely refere him and the Team at Toothman Ford
Posted on Google by William Whipkey
We had a great experience! Our salesman Drew Musgrove, was super nice, he helped us with exactly what type of car we were shopping for, and was able to get the deal done. Everyone was great at the dealership, and helpful.
Posted on Google by Kim McDowell
Amazing people help out locally and supports sick kids. No better place to spend your hard earned money. Andrew was amazing we test drove 3 cars and he found them fast and even knew from us talking the one we finally picked. Great AC why you wait free drinks and food and everyone was super nice. Worth it I promise give them your business.
Posted on Google by Chris Morgan (Revaloo)
Andrew was super nice and I never felt pressured into anything. We looked and test drove a couple vehicles and then finished up quickly! Definitely see Andrew at Toothman Ford in Grafton if you're looking for a new or used ride! You won't be disappointed!
Posted on Google by Amanda Morgan
Best Auto Buying Experience I have had. I came in and test drove a vehicle while they appraised mine. They are fair and honest. Our sales person Gabe is awesome. Very friendly. He knew how to answer all our questions. Keith in financial was friendly, thorough and quick. We were in and out in an hour! Overall a wonderful experience. Thank you Toothman Ford!
Posted on Google by Jason Tripp D.C
Andrew did a great job and was very patient. Thank You 😊
Posted on Google by Jeremy Loucks
Andrew was very helpful and found me an affordable money saving car.
Posted on Google by John M. Estep
Awesome to deal with! Highly recommend Andrew!
Posted on Google by Madison Wolford
Drew was the best, he was so helpful and I would recommend coming to him and toothman anytime!!
Posted on Google by Brianna Canfield
This is the second truck I am buying from them they r by far the most fair people out there honest and trustworthy with no hassle pricing !! Highly recommended!
Posted on Google by john vance
Super nice people to deal with. Top dollar out of my trade. Not pushy like other dealerships I've been to. The owner even came out to shake my hand and thank me for the business. Highly recommend.
Posted on Google by John Thorn
Andrew was very straightforward and transparent about condition of vehicle and price out the door. The maintenance inspection and other services were completed before arrival. Financial department was seamless and informative. Great place to visit and check your options.
Posted on Google by zach morris
Just drove 3 hours from Gaithersburg, MD to purchase a used F150. Great selection of used trucks. Gabe made the whole experience easy and painless. Gave me a great offer for my trade too. Test drove a truck, traded mine , took care of all the paperwork all in less than 2 hours. I would highly recommend Toothman Ford. Be sure to ask for Gabe.
Posted on Google by Greg Carver
Cory and Tyler were great to work with! They helped us get a truck within our price range.
Posted on Google by Will Anderson
Gabe was awesome. Did everything he could to get me approved
Posted on Google by Ellnor Poe
DREW MUSGROVE was super kind and awesome to work with, very helpful and down to earth. We really appreciated his help! Good sales man.
Posted on Google by Emily Rush
I’ve literally never had any experience quite like this one. Johnathan Gilbert was so friendly, kind, and quick. Going in to buy a car and walking out 15 minutes later with the keys was so unexpected. I will definitely be returning!
Posted on Google by Becky Pepper-Jackson
It was a great process of buying a used car. It wasn't detailed yet so when we came back to pick it up they had fixed a broken sway bar that we didn't even realize was broke when we test drove it. That was very nice. Thomas was a great salesman.
Posted on Google by Kacie Cunningham
From William Lanham, My wife, Sharon, and I recently purchased a 2022 Ford Edge and are extremely happy with our purchase. It provides a smooth, comfortable drive and has plenty of power! It has a sporty look to it also. And, it has most of the "bells and whistles" that you would want. Toothman Ford has a huge selection of vehicles to choose from. Drew Waters is one of their salesmen and he did a great job with showing us vehicles and answering all of our questions. He worked hard to put us into a vehicle we would be happy with. He listens to the customer. We also had a great experience with Keith Leach in their finance department. He is very personable and after about 5 minutes with him, you feel like you've known him for years. He also deals with you in a straight forward manner. Very transparent. He presented us with different financing options and let us decide what we wanted to do. No pressure tactics. We thank everyone at Toothman Ford and plan to let others know about the great deal we got!
Posted on Google by William
I just bought my 2026 Ford F150 XLT from toothman ford today through Gavin Asterino. I would 100% recommend Gavin to sell you a vehicle. Corey in finance was phenomenal as well, we were in and out in 30 minutes start to finish and gave me top dollar for my trade. This is my second time buying a vehicle from them and I will buy my next vehicle from them in the future!
Posted on Google by Robert Henderson
Tyler and keith was great!
Posted on Google by Zachary Mallow
Everything was great the guy at the service desk was super helpful, friendly and polite.
Posted on Google by Connie Ridenour
Our experience at Toothman Ford was outstanding! The Salesman, Andrew Waters, showed us two vehicles and answered all of questions fully. He was very attentive to our what we were looking for and ensured that we were completely satisfied with our purchase (Ford Edge). We plan to recommend him to family and friends! Thank you Drew! Ed and Sharon Lanham, Philippi, WV
Posted on Google by Sharon Lanham
Jonathan and the finance department were a breeze to work with. Had no problems working around a lower credit score. Definitely recommend.
Posted on Google by sam stutler
I recently purchased a truck from this dealership, and I couldn’t be happier with the entire experience. I made multiple trips over the course of about six days while looking at several different trucks and trying to find the right vehicle and the right deal for me. Throughout the entire process, I never felt pressured or rushed into making a decision. A huge part of that experience was my salesman, Jonathan. He was absolutely excellent to work with. He was patient, knowledgeable, and willing to take the time to go over every vehicle I was considering. I looked at around five different trucks, and Jonathan gave me honest information and his opinions about each one based on what he knew about the vehicles. I really appreciated that he wasn’t simply trying to sell me whatever truck was on the lot. He actually listened to what I was looking for and helped me make an informed decision. His knowledge, patience, and straightforward approach made the process much easier, and I would highly recommend Jonathan to anyone looking for a vehicle. The dealership itself was also very impressive. They have an incredible selection of vehicles and seem to be constantly receiving new inventory. With the volume of vehicles they have available, there were always options for me to look at, which made it much easier to find something that fit what I was looking for. It’s easy to see why they have such a strong reputation as one of West Virginia’s highest-volume dealerships. Another thing that really stood out to me was how efficient the entire process was. My wait times were minimal every time I came in, which meant a lot to me because I don’t have hours to spend sitting around a dealership. Even after I decided on the truck and brought my own financing through my bank, the paperwork process was extremely quick. Corey handled the finance side of the purchase and was just as impressive. He was thorough, answered all of my questions in detail, and made sure I understood everything before signing. The actual paperwork signing took roughly five minutes, which was probably one of the smoothest dealership experiences I’ve ever had. Overall, I had a great experience from start to finish. Jonathan and Corey both did an outstanding job, and I would absolutely recommend either of them to anyone looking to purchase a vehicle. Jonathan especially deserves recognition for the time, patience, knowledge, and honesty he brought to the process. After making multiple trips, looking at several trucks, and taking my time to find the right one, I never once felt like I was being pressured into buying something. I’m very happy with the truck I ended up purchasing and with the experience I had getting it. If you’re in the market for a vehicle, I highly recommend giving this dealership a look and, if possible, asking for Jonathan. You’ll be in good hands. -BC
Posted on Google by Brandon Coleman
Great experience! Matt was very helpful in our purchase of our new to us 2025 wrangler. We will be back.
Posted on Google by Craig Mankin
Drew Musgrove helped us tremendously! Great guy and great experience!
Posted on Google by Anita
From the owner JR, to the finance/business manager Keith, to Drew in the acquisition department, these guys are first class all the around. Questions/concerns are immediately addressed in a courteous, professional manner. While I may live out of state down in NC, I will be using Toothman Ford again in the future for my car needs. Thanks guys!
Posted on Google by Jason T
excellent service, Tyler and Corey were the best!
Posted on Google by Lori Smith
I have been very happy with the service that I have received thru the years from Toothman Ford. That is why I have been going to them for years. I know that they are always honest with me. I would not go any place else.
Posted on Google by Susan Moyer
Very clean and inviting establishment. Everyone was super friendly and helpful especially Matt!! He’s helped so much with my purchase and any follow up questions I’ve had! ⭐️⭐️⭐️⭐️⭐️
Posted on Google by Racheal Elswick
Had a wonderful experience with Andrew, very helpful! Highly recommend!
Posted on Google by Christine Wilfong
Went easy and got me a car within 1 hour in and out.
Posted on Google by Marzell Collins
When looking for a vehicle, I need to buy with longevity in mind. Tyler was my salesman and he was super honest and patient. A true gentleman. Keith in financing was amazing, so down to earth and made the process very comfortable, clear and enjoyable. Highly recommend this dynamic duo! Update: service after the sale is also 5 stars. Shout out to AJ and Aaron in the service department (at the direction of Ian). They were so nice and helpful. I'll definitely be using their service department for all my maintenance needs!!
Posted on Google by Donna Baldwin
Andrew Waters at Toothman Ford in Grafton has been wonderful to work with. He is honest and upfront. He made buying a car easy and fun. We will definitely come back in the future for any needs!
Posted on Google by Carrie Egress
Andrew Waters was most pleasant and very helpful. We had a good experience buying our Bronco
Posted on Google by Travis Miller
Just bought a beautiful Toyota from Jonathan Gilbert and I can't say enough positive things about the whole experience. Jonathan was super easy to work with and the finance department made everything very simple and quick...no pressure from anyone.
Posted on Google by Marsha Krugman
After finding a car my daughter liked we set up a time to see the car using the website it was all very easy. Thomas our sales team member was amazing explained everything in detail and was ver helpful throughout the process. The finance department was great to work with as well. The entire process was very well explained and they made it very easy.
Posted on Google by John Wagner
We have never have such a wonder experience! Thanks Matt for everything you did for us! We will be back!
Posted on Google by Regina Mankin
Jonathan was great to work with! Very helpful and responsive.
Posted on Google by Emily Metz
Drew Musgrove was very helpful with the whole process.
Posted on Google by Renee Stump
Technician was quick and efficient. Able to answer questions when asked. Polite and friendly.
Posted on Google by Jim Fitzwater
Jonathan did a great job
Posted on Google by Miguel Angel
Andrew Waters was great to work with!
Posted on Google by Taylor Hayes
Very helpful and excellent customer service. Andrew Waters was able to help us find an affordable SUV. I highly recommend anyone to come to Toothmans Ford for a vehicle needs.
Posted on Google by Mark Reese
Nice people, good service. Comfortable chairs in the lounge area. Nice clean environment!
Posted on Google by K Mill
Great experience! Thanks Thomas Peters.
Posted on Google by Brandon Mitchell
Thomas Peters was a great sales men and very helpful
Posted on Google by Daniel Mitchell
Excellent experience. Great working with Thomas Peters!
Posted on Google by Chrissy Mitchell
Andrew was the man!!! He bought my car with no hassle and not only paid my car off but also put alittle cash in my pocket.
Posted on Google by Nathan Oyler
I had a good experience here Thomas peters was a great help in the papers and answered our questions I enjoyed my experience here
Posted on Google by Edith Wagner
Went to toothman ford today, Andrew Waters was a great help in finding me a vehicle and helped me through it. Can't thank the people at toothman ford enough.
Posted on Google by Alexandor salyer
Andrew Waters made purchasing a new truck for my son. Beautiful truck, great rate and a fun experience. Thank you so much!
Posted on Google by Tina McKie
It was great working with Drew. He was very helpful and efficient.
Posted on Google by Karen McDonald
Gabe Wolverton was great to work with at Toothman Ford! He was very professional. We had fun on our test drive!
Posted on Google by Jonathan Gaston
Thomas was great, good prices, great people
Posted on Google by Drew Stark
Thomas was very helpful and so was keith. Would recommend
Posted on Google by seth wargin
Very pleasant and knowledgeable mechanic
Posted on Google by Haymond Moore
Gabe was extremely helpful and made the process go very smoothly. Our son was very surprised and grateful!
Posted on Google by Connie Castle
Pleasant, easy to work. Need to notify customer as soon as vehicle is ready to. Called around 1 to see if it was ready and it was. Just wished they would have called. Other than that, they’re great to work with
Posted on Google by mike kulju
Sold my dad’s car to JR and team at Toothman. They gave me a fair price and the service was excellent. They even came and picked up the car at my house! We took care of all the paperwork and handled most everything over the phone. It’s always great to deal with a local dealer and an exceptional team of people.
Posted on Google by Mike Baker
Drew Musgrove, provided excellent service and was fast and quick with the whole process, and gave us options to choose from. Best car buying experience would highly recommend him
Posted on Google by Yvonna Knotts
Andrew at Toothman Ford was wonderful in helping me choose the right car for me. No pressure to buy a car, which I appreciated. He was very nice and helpful. Thanks Andrew👏
Posted on Google by Barbara Dunn
Gabe was excellent. Second car I've bought from him in the last six months.
Posted on Google by Travis Tichnell
Thomas was perfect fast and great
Posted on Google by Andrew Mostoller
Andrew waters was great. Professional, friendly, and quick service. The decorative sword in the desk was the perfect cherry on a wonderful service transition. Absolutely deserves a raise
Posted on Google by Ss Ss
Thomas Peters
Posted on Google by jacob steele
I had a wonderful experience buying my vehicle at Toothman Ford. Great selection of cars, and wonderful sales and service team. Highly recommended!
Posted on DealerRater by Maggie.haislip
Drew Musgrove listened to our needs and helped get us into a brand new vehicle that better suited our needs. We have bought from Toothman before and will definitely be back. They exceeded all expectations.
Posted on Google by Richard
Corey Mcmillen. Tyler Cozart
Posted on Google by Frank Jones
Drew Musgrove is the Man!! Now another member of his fan base is my Daughter, Jaelyn Bishoff!! My family has did business with Toothman Ford for over 22 years!! Drew Musgrove is a cut above any other Dealers Sales Department! Thanks Drew! And Thank you Toothman Ford!
Posted on Google by Shawn Bishoff
Basic maintenance check, awesome service is the norm.
Posted on Google by Mike
Andrew Waters did amazing with our sale!
Posted on Google by Melody Ricucci
Andrew waters is a great salesman, in and out, great deals and a great Toothman family to do deals with
Posted on Google by Daniel Ray
Love their oil change and inspection. Keeps me up to date on my vehicle's needs
Posted on Google by Larch Kye
Quick and easy buying process thanks to Drew Musgrove, I bought a 2025 Ford bronco sport 1 day ago but I'm not pleased with not being able to put it in 4wd, I should have bought a used f150 any chance for a different vehicle? After I signed to buy the bronco as any new car lot when you buy a new car they go over features of the vehicle you're getting well I got the keys handed to me and was on my way
Posted on Google by James
Drew Musgrove was a great saleman and I am very pleased with my purchase
Posted on Google by Marla
Stephen Moreland
Posted on Google by Justin Nichols
I needed a vehicle immediately after I totaled my a couple of days before in the Blizzard Warning. Jonathon went above and beyond expectations. I thought I was just going to buy a cheap used vehicle because Toothman has a lot of them! Instead, he was able to get me into a brand new Ranger with 19 miles cheaper than any used truck on the lot….amazing! 100,000 mile warranty compared to a used 100,000 miles! No wonder everyone trades in their used vehicle for a brand new Ford! Thanks everyone!
Posted on Google by Brian Menzies
Andrew Waters was so helpful to us. He is efficient, knowledgeable, and polite. I would recommend him highly. He took his time helping us and we got exactly what we wanted.
Posted on Google by Darlene Martin
Salesman Tyler Cozart was fantastic! He was patient with me for over a month of indecisiveness. I got the car I wanted and a great payment. Thank you Tyler!
Posted on Google by Ashley Daft
Had a phenomenal experience here. From sales to finance, they are easy and great to work with.
Posted on Google by Keith k
The service department is the best! The sales is right up there , too! Thank you !
Posted on Google by Karen Cyrankowski
Awesome place to work with! Andrew took very good care of us and made the process so easy!
Posted on Google by Miranda Skidmore
Very quick in and out sell. Dalton and Keith were very friendly and informative. All the Toothman & Sowers locations worked together and made the process easy.
Posted on Google by Jonathan Staddon
Drew Musgrove took care of us. My Dad and I both purchased vehicles with Drew and he was very accommodating especially walking me through the purchase of my first car
Posted on Google by mark spruill
Stephen Moreland was amazing got me a great deal and did it quick!
Posted on Google by Lance Snyder
Stephen Moreland was amazing in helping me get a car for affordable prices!
Posted on Google by Anna Maxwell
Andrew Waters did a really great job, long story but our pre approved financing created more of a hassle than any advantage, Andrew and the finance guys made it happen
Posted on Google by Angelo Jiordano
Drew Musgrove —- very helpful and professional. Amazing experience. Helped every step of the way. If you’re in the area stop and see him
Posted on Google by lucas blair
Andrew Waters was amazing at getting us in our new 2025 Ford Bronco. Very accommodating and worked with us to make the process as smooth as possible. We really appreciated how personable and honest he was. If anyone is looking for their next vehicle, give Andrew a call.
Posted on Google by KJVarner257
Felt like I was right at home at Toothman Ford!!
Posted on Google by Ted Williamson
Andrew Waters did a great job putting me in the car. Very helpful and knowledgeable. Great guy
Posted on Google by John Potts
3rd purchase from Toothman, happy with deal, vehicle condition and after sales service. Like everyone, wish trade-in valued higher, but still fair.
Posted on Google by Don Starr
Jonathan and Andrew were both very helpful in finding what was right for me. Keith was also awesome in the finance department. Zero pressure from any of the staff there and they helped me find what I needed at a good price. The warranty they offer also cant be beat. Highly recommend.
Posted on Google by Zane McGuire
Drew Musgrove was fast, efficient, patient and took care of every need I had a concern for. Got me the deal I was looking for!
Posted on Google by brinkjr19
Very happy with Tyler our salesman polite and got the job done would work with him again
Posted on Google by Stephanie Bolyard
Just bought a Subaru Impreza, for the price couldn’t beat it. Crew were amazing and answered every question needed. Thank you Stephen.
Posted on Google by John Mason
Toothman Ford service got me right in for a oil change and tire rotation. They offer great communication and fast service. Very pleased
Posted on Google by Jack Wolverton
Awesome place to buy a vehicle from! Very professional,honest, and they want to see you get into the vehicle you want at the price you want! Loving my new to me F-150, really good group of people to deal with! Definitely reccomend stopping in and giving them a shot! Keith and Dalton did great!
Posted on Google by Levi M
I purchased a new F-150 today. I walked in and was immediately greeted by Sam G It was busy but he took the time to quickly help me find the right truck. The price was great and they helped me finance it at a great rate with an additional rebate. Sam took the time to go through all the features of the truck with me and thoroughly answered my questions. I highly recommend Toothman Ford and ask for Sam.
Posted on Google by Mark Smith
Like l said been going there for almost 20 years . Lost count of vehicles l've bought there. Service them all there. But this last time there is the only time l would have something negative to say. Nothing to say bad about workmanship or anything like that. Just a little disappointed with the communication or lack of . Vehicle was there for a week and was never informed of situation unless l reached out to them . This is not to say l wouldn't go back l will because l've always had great experience just thought management would like to know.
Posted on Google by George Marfield
Thomas Peters was kind and helpful. Patient with answering questions and finding out all of the details we needed to make an informed decision. Highly recommend!
Posted on Google by Tara Troastle
Great group of guys in the service department! From Aj at the front desk to Seth who worked on my truck. Great service.
Posted on Google by Travis Starkey
Went in to look this week and had the pleasure of dealing with Stephen as a sales rep. He was extremely honest and forthcoming with me, took my concerns to his management and helped me get extra value on my trade in to leave with a beautiful F-150. Appreciate you Stephen, and all the guys at Toothman Ford. Made this car buying experience simple and transparent.
Posted on Google by Caleb Cline
Stephen, Keith, Cory, and Chelsee are awesome!
Posted on Google by Tammy Poling
Andrew Waters was and is a great salesman. He cares about his clients and this speaks volumes to him as a person and salesman. We need more salesman like him in the business. His heart is in the right place. Very easy process. No hassle and straightforward salesman and dealership. This is my second time buying a used car from Toothman. Bought a 2010 AS IS Ford edge and love it. When I was ready for a third row went back to my new dealership. The car market is crazy but I did my homework and knew what I was getting with a 2019 Ford Explorer Platinum. While there were some issues discovered within the first 30 days, Toothman Ford has stepped up and are taking care of the issues. Remember you have to bring things up and not be disrespectful or cuss at the salesmen or service people. Things can happen. We don't want it to but that is life. When buying a used vehicle things can happen over time its part of ownership. If you have a major issue within the first 30 days that means something was missed. This is were a dealership can shine or fall flat on their face. Toothman has stepped up and are working to resolve the issues and thoroughly make sure all issues are fixed. I would not hesitate to buy another vehicle from them.
Posted on Google by Andrew Britton
Best Ford Dealership I've ever found nobody's perfect but there getting damn close I live in Waynesburg PA but go here bc they can actually fix my escape everytime big or small & and the best waiting lounge with TV and couches and chairs that are very comfortable.
Posted on Google by David Cook
overall great experience. The longer wait than I wanted, but still not too bad.
Posted on Google by Wayne Cochran
Always a great place to relax and wait for the outstanding service this team performs. I’m proud of our local Ford Team and all that Toothman Ford provides in service to Ford owners and to the community. Kudos!
Posted on Google by Virgil Brown
We had a great experience! Our salesman Drew Musgrove, was super nice, he helped us with exactly what type of car we were shopping for, and was able to get the deal done. Everyone was great at the dealership, and helpful.
Posted on Google by Kim McDowell
Austin at toothman ford was so helpful. He made it so easy buying my first car
Posted on Google by Morgan Lamb
DREW WATERS WAS AWESOME. DEFINITELY RECOMMEND HIM. SUPER FAST BUYING PROCESS STRAIGHT FOWARD PROCESS AND GREAT STAFF!
Posted on Google by Lakyn Mcintire
I went to Toothman Ford today,11/29/25. To look at a Ford explorer I saw on line. We got there around 9:00 am. Was greated by the kindnesses employee she offered coffee until our salesman Stephen Moreland sat down with us. Stephen was very professional and road on our test drive with us explained all the details of the car, with some small chit chat. Excellent salesman very kind. Actually all the salesman and staff were all very kind, and welcoming! Highly recommend if you're looking for used or new vehicles!
Posted on Google by Cheryl Hovatter
Dalton, was very informed on all the trucks I looked at. There was no pressure to buy. As this was my second time at toothman Ford. I was more prepared to buy this trip and Dalton helped me make the right choice. Cory handled the trade in and found me the best possible interest rates. Cory never pressured me to purchase any warranty I didn't want. The longest process was getting insurance.
Posted on Google by Terry McNamara
Always responsive to my needs. Always a friendly environment.
Posted on Google by Rick Greene
At Toothman Ford, Grafton, I had the pleasure of working with salesman Andrew Waters. He was courteous, knowledgeable & kind. One of the vehicles I was interested in was not quite ready for a test drive. So, he & I ended up working together over a period of about a week. Andrew made an effort to stay in touch regarding the vehicle. Once the vehicle was ready, I returned to check it out & take it on a test drive. I ended up purchasing the vehicle that day. I think it was a fortunate conclusion for all!! Toothman Ford was recommended to me by a friend that had just purchased a vehicle there recently. They had a very positive experience & so I decided to check them out as well. I had my trade-in vehicle appraised at several different dealerships. Toothman Ford, FAR & AWAY, exceeded any other place regarding the value of my trade-in. Which is one of the many reasons I ultimately decided to do business with them. In addition to the vehicle, I also purchased Toothman Fords 5yr/100,000mi warranty. A great warranty for a used vehicle. I highly recommend Toothman Ford, Grafton, to anyone looking to trade-in, purchase, or just to get an estimate on their vehicle. Just ask for Andrew! He will take very good care of you.
Posted on Google by Jennifer Walker
Great buying experience made easy worked with Gabe Wolverton super nice guy
Posted on Google by Drake Davis
Another great experience with Drew Musgrove !
Posted on Google by Shelia Wright
Great experience from Stephen and the staff, very polite and friendly! Super fast & efficient process and helped me get the payment I was looking for. When looking online in the area for best price used vehicles about 8 of the 10 best deals i found were at their lot so i would highly recommend
Posted on Google by Brennan Murphy
Brendan and the folks in the service department took care of my issue quickly and conveniently. Their care and attention to details made the process of repairs painless. My truck did not spend any unnecessary time at the dealership and the end results were more than satisfactory. I would happily seek them as my first option again I. The event I needed to have my truck serviced.
Posted on Google by James Haught
Awesome experience transparent service
Posted on Google by Jason Lipscomb
Excellent and efficient buying experience!! Andrew W. was great to work with.
Posted on Google by Vaughn
Really great truck buying experience!!! Honest folks happy with providing great customer service. Never any pressure,always an honest answer to a question,not just telling me what they thought i wanted to hear,and in todays world that goes a long way. I would highly recomend toothman
Posted on Google by Cory Porter
I purchased our, new to us, 2020 Kia Sportage at the Toothman Factory Outlet. Dylan and Keith made buying the car an absolute joy, and it felt less like buying a car and more like an afternoon with a couple of old friends. If you're in need of a vehicle, and I was in desperate need, go see the good folks at Toothman. They'll take great care of you!
Posted on Google by jason confere
Drew Musgrove done a great job with getting us into a 2024 Jeep Grand Cherokee, smooth and easy process
Posted on Google by Brandon Davis
We shopped around a lot before making a decision but the decision was pretty easy once we stopped at Toothman. Dalton was an excellent salesman and the whole process was super easy. All I wanted was to get a car with decently low mileage and a good warranty and that’s exactly what I got and for a much better price then anywhere else we visited.
Posted on Google by Samantha Bolyard
I've known JR Toothman and his family since 2003. That was back in the day when I had the luck to represent him and his advertising efforts. Fast-forward to now and things just keep paying off the Toothman Ford way. Sure, you can snag deals anywhere. What you can't do often is save $10,000+ on a Ford until you check out the deep discounts at Toothman Ford. Remember one thing... You can pay more for a car or truck -- that's your business. If you want to pay less, that's Toothman Ford's business. They'll supersize your deal and get you connected with factory-insider financing. After 30+ trips to visit JR Toothman and the gang at Toothman Ford in Grafton, WV, I can assure you there's few car folks who are honest and caring more than Toothman Ford. Hmmm...West Virginia? Yes, the WV folks at Toothman specialize in making your purchase easy and simple. I worked with their team to contract the delivery of my Ford truck from their huge lot. The driver was kind and devoted to making certain my truck rolled off his long travel trailer in pristine condition. No, this isn't a promotion... I don't get kickbacks from JR and his team of car and truck folks. This is a a simple review of how I went from shopping a Ford truck at $34,000 locally and then comparing the Toothman Ford price which saved me $11,000 on a high-quality Ford truck. Shop around. There's a handful of Ford dealers who actually care about their customers. For starters, Toothman Ford picks up the phone and calls you. Like real humans who are ready to springboard exceptional customer care into hyperdrive. Next, they give you the Toothman Ford price which will save you money. Thanks again JR Toothman.
Posted on Google by Peter Gustafson
Jonathan and Keith were great
Posted on Google by David
Easy people to work with. Very up front.
Posted on Google by Buz Jones
Drew musgrove did an amazing job thank you for everything!!
Posted on Google by Joshua Britton
Tyler took fantastic care of me and we made a great deal. I would definitely recommend to come see him at Toothman Ford!
Posted on Google by Wesley Marsh
Great job Andrew from PA
Posted on Google by Becky B
Andrew was a tremendous help in getting us the car we wanted quickly! Transparent folks with great deals
Posted on Google by James Beaver
Really great truck buying experience!!!
Posted on Google by Cory Porter
Andrew was excellent to work with from beginning to end of the deal. Very low pressure, super informative, and a pleasure to work with. Financing paperwork was a breeze with Corey and will definitely do business with Toothman again.
Posted on Google by Aaron Currey
I was involved in a car wreck on Tuesday and my car was totaled. I spoke with Austin, the salesman that I had met a couple of months ago and he immediately got the ball rolling. I picked up my 2019 Nissan Frontier today. Everyone there treated me like family. I highly recommend them to anyone interested in either a new or pre-owned vehicle.
Posted on Google by Tim, Knotts
Andrew was great to work with over the phone and in person! He made sure we were able to feel comfortable with everything and get the car we wanted.
Posted on Google by M. Brubaker
Worked with Andrew. Was super friendly and answered any questions I had
Posted on Google by Curtis Savage
Great salesman and everyone involved made it a easy transaction
Posted on Google by Mark Elliotr
Always a quick and painless process. I told Corey what I wanted to do and In less than an hour I was approved and had a new vehicle. Always 5/5 process. Johnny was good too.
Posted on Google by Barry Greynolds
I wouldn't buy a truck anywhere else. Good service and good people. I love my new Yoda. Thanks guys
Posted on Google by Jack Skeleton
Very friendly. And excellent customer service
Posted on Google by Jim Chipps
I had a very good experience here at Toothman Ford. Everything I experienced was as advertised. Drew Musgrave was very friendly from the moment we met with a handshake. The test drive went smoothly and solidified my decision to buy my 2023 Chevy Malibu. They did a great job going over the numbers with me and, even though they were more than I expected, they were still in a range that were doable. And the financing took shorter
Posted on Google by Edward Lewis
Gabe, Drew, and Corey were extremely helpful with helping me get into a new car! Would totally recommend going to them!
Posted on Google by madison hussion
Andrew Waters was our go to guy!! He wasn't pushy or a know it all. Which was super nice!! He let us take or time and figure out if the vehicle was for us. Would definitely do business with him again!!
Posted on Google by Michelle Payton
Stopped in on a Saturday, drove away in less than an hour with in my new to me Highlander. Team members were kind and efficient . Great experience.
Posted on Google by Michelle Kracht
10/10 I would buy another vehicle. Drew Musgrove provided an exceptional car-buying experience. He was professional, knowledgeable, and attentive to every detail. He made the process efficient and seamless from start to finish. I highly recommend working with Drew for a smooth and stress-free purchase.
Posted on Google by Erica Halsey
Toothman Ford and Drew Musgrove did a great job of helping get out of an old undependable vehicle and into a quality safe vehicle that will serve me well for years to come. I recommend them for your next vehicle purchase. Tony Baisi
Posted on Google by Anthony Baisi
Drew Musgrove gave quick service and the best deals in town
Posted on Google by Chez Jennings
Great experience from Stephen! Super fast and efficient and helped me get the payment I needed!
Posted on Google by Brennan Murphy
Great process and easy dealer to work with. Tyler cozart made the process very smooth and very quick.
Posted on Google by Nicholas
jonathan is great! he helped me out a lot with buying a new car when my transmission went out on my old one. very friendly, informative, and helpful
Posted on Google by Sydney Leigh
Our salesman Stephen Moreland was amazing to work with. Settled on a ford edge and the process was quick and easy thanks to Stephen’s work (even on his days off). Definitely would recommend coming to toothman!
Posted on Google by jorden stout
Excellent sales process and salesman was top notch along with the finance process and manager we worked with.
Posted on Google by Tony Glass
I called on Veterans’ Day for the advertised Oil Change for Veterans. I was told there were no more slots. So I thought that I missed my opportunity. I was wrong. I scheduled for the complimentary Oil Change 2 days later. This place is the Tops!
Posted on Google by Scott Klimek
Tyler was awesome very happy with our purchase
Posted on Google by Cal Cistaro
Andrew was a great salesman. Very easy process. No hassle and straightforward salesman and dealership. This is my second time buying a used car from them.
Posted on Google by Andrew Britton
Always an easy process getting my vehicle in and serviced at Toothman Ford
Posted on Google by Eric Parsons
Drew Musgrove goes above and beyond! Thanks again buddy!
Posted on Google by Cinda Lantz
Very friendly, amazing services. All around a great experience. Tyler was awesome to work with and made everything such a great experience. Highly recommend working with Tyler!
Posted on Google by Cayleb James
Tyler was an awesome salesman. Highly recommend for anyone looking to buy new or used cars. Super upfront and straightforward with pricing, financing and car details. Thank you!
Posted on Google by Kennedy Hawkins
Quick & easy purchase. Thank you guys
Posted on Google by Maurice Kemp
Drew Musgrove was amazing. My dad bought a truck off of him and was great, and also great with me. Within a day we had my dream car ready to leave the lot. I’d recommend drew over and over!!
Posted on Google by Maresa Hrapchak
Andrew was excellent along with everyone else. Toothman Ford #1
Posted on Google by Randy Knotts
Went in last Thursday to trade in my old truck. Thomas, Keith and Corey were very helpful with getting me in my desired new/used truck. Helped me structure a payment plan that fit my budget. Even let my son play around on the bronco cart. Well done Toothman team. Thank You
Posted on Google by Marcus DUnn
The team at Toothman ford were very helpful and knowledgeable. Our purchase was completed in record time.
Posted on Google by Michelle Kracht
Andrew was a great salesman. Very easy process. No hassle and straightforward salesman and dealership.
Posted on Google by Andrew Britton
Jonathan and Keith were amazing. We’ve bought vehicles here in the past and so it was my go to when our daughter was getting her first car. The guys stayed late to get us in. Always honest and forthcoming. It’s been a pleasure to have been a customer for years and we will continue to return for many years to come. Thank you guys for all you do and being such great people, not just salesmen!
Posted on Google by Diana Mauller (drkrbeegs)
Great experience with Stephen and everyone at thoothmans
Posted on Google by Ashley Palmer
Donnie, Jonathan and Corey were amazing! Great deal with easy transaction in a very appropriate timeframe .
Posted on Google by Susan Tancin
I had a wonderful experience buying my vehicle at Toothman Ford. Great selection of cars, and wonderful sales and service team. Highly recommended!
Posted on DealerRater by Maggie.haislip
It was a great experience and everyone was friendly and not trying to be pushy or take advantage of you like some dealerships . Our sales person was Dalton and he awesome , and would definitely recommend anyone to go to him . He was very knowledgeable and not just trying to sell a car and made me feel comfortable and answered all my questions.
Posted on DealerRater by Jlp_33091
Great experience! Thomas Peters was wonderful to work with, good salesman that we highly recommend!
Posted on DealerRater by sturmsuzanne213
Excellent, prompt, service. I will be making all of my new vehicle purchases from Toothman Ford in the future!
Posted on DealerRater by C Wolfe
He was very polite and helpful. We also love the vehicle that we purchased. Service was outstanding
Posted on DealerRater by James
I'm a senior that has done business with many car dealerships in my lifetime. The friendly people at Toothman Ford are without a doubt the most professional, helpful, personable people that I have ever met. I would and already have been happy to highly recommend them to anyone who is looking for a vehicle. Absolutely the best experience in buying a car I have ever had. The world needs more people like them!
Posted on DealerRater by reneeash49
Really great experience, didn’t waste our time or be pushy! Surprised us with an excellent rate too!
Posted on DealerRater by Mmumaw2005
Great car buying experience. I live on the opposite side of the country so everything was done remotely. The sales staff and management stayed in constant communication until the deal was completed and were great about answering my questions. Oh, and the price was great! I highly recommend Toothman Ford.
Posted on DealerRater by booradley001
I was treated like family when I got there and was helped quickly. I love my new car.
Posted on DealerRater by hmcarmines
Toothman Ford, and their sales team treated me and my family great and didn't try to sneak in anything I didn't want, they were very patient and got me in my new car in no time. Thanks specificly to Gabe and Alex. They have my business! Now I know why they always say cars cost less in Grafton!
Posted on DealerRater by Koa
One of the best buying experiences I’ve had. Gabe in sales and Corey in finance were great to work with.
Posted on DealerRater by icanweldit
Toothman Ford, was very responsive to my inquiry. The salesman was very helpful. I did not make that purchase but would very likely deal with Toothman Ford again.
Posted on DealerRater by bcefos
Worked with Tyler Stevens. He was honest and professional. The price was the best of any I saw.
Posted on DealerRater by Jkrohe
The shopping experience with Toothman Ford was exceptional. Gabe is a great salesperson and the whole staff was friendly and helpful. I will definitely buy more vehicles from Toothman Ford.
Posted on DealerRater by Dave
Very helpful and easy to deal with. They were very quick about getting everything done.
Posted on DealerRater by abbykelley
These'guys' were super super nice and worked with me on what I wanted!! I am telling everyone about this dealership! Thank you!
Posted on DealerRater by francesplaugher
Quick and informative! Very polite and friendly staff. It was wonderful dealing with them and I highly recommend to purchase from here!
Posted on DealerRater by Trevor J. Tompkins
They have great service and they gave me a great price on the vehicle. I'll be back again.
Posted on DealerRater by Steve
Exceptional Experience. Very Courteous and Professional. Definitely will be back in the future! Pleased is an understatement
Posted on DealerRater by Gottabanurs
Helpful. Prompt. Dependable. Courteous. Always returns phone calls . They found parts other dealers could not .
Posted on DealerRater by nancydisbennett
Cars DO cost less in Grafton at Toothman Ford! Plus their service department rocks!!! I will always deal with them!
Posted on DealerRater by red72663
I always receive prompt, excellent, and courteous service for my vehicle at Toothman Ford in Grafton.
Posted on DealerRater by Carol
Fast service at a reasonable price. Mechanic was very professional! Area was very clean and felt well taken care of
Posted on DealerRater by rcjr_64@yahoo.com
Always get great service at this dealership. Mechanic does excellent work on my Escape and also my previous Edge. Thankful to have a reliable and efficient place to get work done.
Posted on DealerRater by Barb
Toothman Ford in Grafton is absolutely amazing. I was in a rough situation and they were nothing short of understanding, helpful and knowledgeable about their vehicles. They truly put the customer first and their customer service was beyond phenomenal. They really made me feel like they cared about me like family. Would 1000% go to again for future vehicle needs.
Posted on DealerRater by Cwhitted808
Great customer service. Everyone is knowledgeable and friendly! Minimal wait time from start to finish! Extremely impressed with all aspects of this dealership!! Very Happy!!
Posted on DealerRater by csbarker
A BIG THANK YOU goes to JR and his team for having my A BIG THANK YOU goes to JR and his team for having my brand new 2021 Jeep Grand Cherokee transported from his dealership in Floyd, Virginia to grafton!
Posted on DealerRater by Camey.moore
Let me start by saying Toothman Ford, what a great bunch of people! They we're all polite and great! I from Indiana drove 7hrs to get one h%ll of a deal. We worked it all out over the phone, pic of truck an all. Tyler and Kieth are just a great couple of guys, hard working no b%ll $h#t, when I got there the truck was what they had said! (Truck was used '09Chevy)No hidden flaws, no lying,all was as they said. Saved a good deal of money, because of those two men! Thanks again guys. Corey got me in and out fast for the paper work also. As I said to them when I left "Y'all are welcome are at my camp fire anytime", appreciate ya for everything. Go to Toothman Ford and look um up Tyler and Keith tell um I guy from Indiana said you are the two to see bout buy'n a vehicle! Thanks again to everyone there at Toothman Ford.
Posted on DealerRater by Wayne K Indiana boy
Excellent people to work with! Will be going back in the future. Tyler was very good to work with and will be referring people to him.
Posted on DealerRater by gavindaddy309
Always friendly and helpful, both sales and service departments. Real people. Laid back, no pressure or double talk. Been there for service, been there for sales.
Posted on DealerRater by Tom
Mr Stevens was friendly and helpful... fun to work with. The deal we got on our 2017 MKC was outstanding. We live up in Pennsylvania but it was well worth the drive. We are so happy we found them!
Posted on DealerRater by Mike
Todd Moore was such an awesome person. People T&S are caring and want the best for their customers. Definitely thumbs up! Go there! You won't regret it! Awesome rebates and prices.
Posted on DealerRater by Linda Wilfong
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