Read Our Recent Reviews

Very great customer service

From start to finish the salesman Gavin was awesome! Thank you for making the process smooth and getting us in a great new family ride.

I just bought a nissan pathfinder today from Toothman ford and Gavin Asterino. What a wonderful and FAST experience! I would definitely recommend them!!

Our sales person made the process very easy and clear.

We have had a great experience with Toothman Ford! Drew Musgrove has been exceptional through the ordering and purchasing process. Highly recommend!!

Jonathan was an amazing salesperson and truly cared that we got what we were looking for. Great dealership!

Our sales man name was Andrew Waters. He was awesome. He listened to what we were looking for and made sure we found what we wanted.

I worked with Mathew he was very upfront and helpful as he walked me through the entire buying process of your in the market highly recommend stopping to see him

The whole team at Toothman Ford will go above and beyond to make sure you get what your looking for in your next newer vehicle ,highly recommend you see them first and dont waste your time traveling all over to other dealers that are overpriced and dont want to make a deal,go see and ask for Gavin Asterino very personal as well as sales manager Keith was very professional and personable and finance manager Corey McMillen as well as the gentleman who actually contacted the bank personally get get things approved a special thank to that gentleman sorry for not getting your name but was a huge help in our dream truck sincerely Pam Farley and Steve Mullenax jr .you won't be disappointed, see them first ,huge inventory and an amazing team that actually wants to sell vehicles thank you all again, There's a reason cars cost less in Grafton! GO SEE FOR YOURSELF!

We had a great experience purchasing our vehicle thanks to Jonathan! He was friendly, professional, and helpful throughout the entire process. He made everything go smoothly, answered all of our questions, and made us feel comfortable with our purchase. We never felt pressured and truly appreciated how easy he made the whole experience. It’s nice to work with someone who genuinely cares about helping his customers. We highly recommend Jonathan Gilbert to anyone looking to purchase a vehicle! Thank you, Jonathan, for making our experience such a great one! 🚘

The smoothest transaction I have ever experienced at a dealership. Thank you, Matt for all of your help!!

It was a pleasure dealing with Toothman Ford. They have a very courteous, professional and highly qualified staff. Talking with Jonathan Gilbert has been a really fun experience too. If they don’t have the exact vehicle you are looking for, they’ll go out of their way to find it! Even if Ford keeps postponing your order.

Matthew and Trevor were great to work with. Very efficient and knowledgeable. Got us in and out quickly. Financed and on the road.

Drew Musgrove did an amazing job went in looking at a used vehicle and he got me in a new one with Great interest rate and payments were the same. The whole team here is family everysale quick and simple. Love toothman Ford feels like home Thanks 😊

I was extremely pleased with Toothman throughout the purchasing process. Gabe Wolverton was the first person I spoke with concerning the purchase and he was the only contact I needed. He was attentive, responsive and professional. He worked through some hurdles to get the car delivered to me in Kentucky and communicated very well throughout the process. I’ll come back to Toothman for my next purchase and appreciate their support of WVU.

Sales associate Drew Musgrove was awesome! We were able to leave in the car we wanted!!

Tyler and Corey were excellent on my visit. Got me in a truck with no hassle and were transparent on price. Wonderful experience.

Very easy to talk to and relate too. All around great people, made the process easier for me.

Everyone was very friendly and professional, especially Drew.

Dalton was a great help and very friendly in finding the right truck

My experience at Toothman Ford was Great Johnathan, Donnie and Keith were absolutely Great,and very very helpful and professional, the whole staff made my wife and I feel Welcome and comfortable. I HIGHLY recommend Toothman Ford.

Always a quick and easy process to buy a great used car from Toothman Ford. This is our second and we highly recommend!

Great buying experience with Dalton. In and out without a hassle.

Great service in a Timely manner! Jonathan did a great job setting me up with a trade and newer vehicle! All staff are welcoming and experts at there job! Great service!

Your people are excellent they fixed my car in 2 days when it could have taken longer because they are so busy but they got it done and I am so grateful they are the best I appreciate them so much just excellent thank you all so much

11/10 experience I live about 5 hours away, and my car ran into a serious problem. They were able to help me get on the road in just a few hours, offered excellent service, and offered purely the best experience I’ve ever had at a Ford dealership.

Drew Musgrove - Quiet, yet efficient in his work. Straight to the point. Great sense of humor. 5 Stars.

Trevor is the best, love my new truck!

This was my first time purchasing with Toothman Ford and By far the easiest one Super Friendly answering every question I asked and got me the best rate on my truck I will recommend Toothman ford to my friends

Great service and made the purchase of a vehicle so easy. Thank you!

Excellent service. Didn’t have to wait forever and the salesmen were great especially Drew.

Fast, courteous service, reasonable rates, took the time to explain everything that was done and what would need to be done next time. Very helpful.

Got me in for an alignment the same afternoon I came in to make the appointment. Great service thanks.

Toothman Ford has a great group of people in the service department, very friendly and helpful. They got my new tires mounted and balanced, 4 wheel alignment and oil change done quickly. My truck rides like a new one again, thanks guys

Both Tyler and Keith are exceptional

Shout out to Mathew and the general manager at Toothman Factory Outlet. I've worked with many dealerships over the years and Toothman Ford was a welcoming experience - they don't do typical dealer tactics, and you leave with a great deal. (Saved thousands) Well worth the 5-hour drive. Thank you!

Drew Musgrove and his team at Toothman were extremely professional and were very quick to answer any questions and help with the purchase of my new truck.

Very professional place that really cares about how they can help you the most. We are extremely impressed! Johnathan, Donny, and Corey were all extremely great and made the process as smooth as possible!

I was very pleased with the service I received from Drew Musgrave and the Toothman team. Always a pleasure.

The service dept did an exceptional job of keeping work standard high and costs low. Especially thank Aaron and AJ.

I had an excellent experience with the Ford service department while having a recall repair completed on my truck. The process began with an initial inspection, and once it was determined that my truck needed the replacement parts, I was contacted and scheduled for the repair as soon as the parts arrived. Both appointments were scheduled within just a few days of my calls and worked perfectly with my timeframe. On both visits, the service staff was courteous, professional, knowledgeable, and respectful of my time. Everything was handled promptly, the work being performed was clearly explained, and they took the time to make sure all of my questions were answered. The waiting area was also clean and very comfortable, which made the experience even better. From scheduling through completion of the repair, the entire process was exceptionally well handled. It’s refreshing to receive this level of customer service, and I wouldn’t hesitate to bring my truck back here in the future. I highly recommend this Ford service department to anyone looking for professional, dependable service. Well worth the drive!

Tyler was our salesman and he made our time perfect. I had zero complaints. Was at three other dealerships before him and the first 15 minutes he had given me more information about financing then the last three in total. GO TO TOOTHMAN FORD they were truly amazing for first time car buyers

Purchased a 2024 f150 truck process was easy. Gave me a very good trade in price and vehical price was below what other dealers asked . Salesman Gavin went beyond what was necessary for the deal. Took 2 trips for me to buy. First time just looking. No pressure so next trip I bought.

The service department is the best! The sales is right up there , too! Thank you !

Tyler cozart fantastic to work with! 10/10 experience. Corey McMillen in finance was also great! Trucks cost less in Grafton !

Thomas Peters was the salesman I had the pleasure of buying my car from and he was helpful and broke everything down and explained it so I understood what the numbers meant. He was phenomenal!

It was a fast and painless experience

Great interaction. We just closed the deal on a used F150. We did almost all of the transaction remotely as I'm in MD and they are in WV. Got the numbers squared and drove out to test drive and sign paperwork. Very smooth process and everyone was professional and helpful. I won't get everyone's name but here are a few. Gavin - awesome job on the sales side. Got us multiple pictures of the undercarriage, helped run numbers and he was my go-to when needed to run a question to ground. He was off today but made sure teams were there to cover for him and they did. Kate and Tyler were also helpful on the sales side taking the initial inquiries. I want to say his name was Donovan, showed options for warranties without pressure, just what were the options and costs. Keith in finance, walked us through the paperwork, explained each document and what it was for. Very thorough and clear. We even had a young man, I didn't get his name who came up and offered coffee and water, he was friendly and fast and went to check on others waiting for help. Overall a great experience and frankly a better experience than most of my experiences with Ford in Maryland. Guess I'm driving to WV for my next Ford.

Drew was easy to work with. We were able to work our deal over the phone. We didn't have to spend our entire Saturday at the lot. Thanks to Drew Musgrove and Keith Leach for making this such an easy transaction.

JR, Andrew, & the crew at Toothman were amazing to work with. They made a typically stressful process smooth & painless!

Toothman ford made buying our car effortless! Andrew was very efficient getting us in and out!

Tyler and Corey was very good with the process

Andrew went above and beyond helping us purchase a new to us vehicle.Would definitely refere him and the Team at Toothman Ford

We had a great experience! Our salesman Drew Musgrove, was super nice, he helped us with exactly what type of car we were shopping for, and was able to get the deal done. Everyone was great at the dealership, and helpful.

Amazing people help out locally and supports sick kids. No better place to spend your hard earned money. Andrew was amazing we test drove 3 cars and he found them fast and even knew from us talking the one we finally picked. Great AC why you wait free drinks and food and everyone was super nice. Worth it I promise give them your business.

Andrew was super nice and I never felt pressured into anything. We looked and test drove a couple vehicles and then finished up quickly! Definitely see Andrew at Toothman Ford in Grafton if you're looking for a new or used ride! You won't be disappointed!

Best Auto Buying Experience I have had. I came in and test drove a vehicle while they appraised mine. They are fair and honest. Our sales person Gabe is awesome. Very friendly. He knew how to answer all our questions. Keith in financial was friendly, thorough and quick. We were in and out in an hour! Overall a wonderful experience. Thank you Toothman Ford!

Andrew did a great job and was very patient. Thank You 😊

Andrew was very helpful and found me an affordable money saving car.

Awesome to deal with! Highly recommend Andrew!

Drew was the best, he was so helpful and I would recommend coming to him and toothman anytime!!

This is the second truck I am buying from them they r by far the most fair people out there honest and trustworthy with no hassle pricing !! Highly recommended!

Super nice people to deal with. Top dollar out of my trade. Not pushy like other dealerships I've been to. The owner even came out to shake my hand and thank me for the business. Highly recommend.

Andrew was very straightforward and transparent about condition of vehicle and price out the door. The maintenance inspection and other services were completed before arrival. Financial department was seamless and informative. Great place to visit and check your options.

Just drove 3 hours from Gaithersburg, MD to purchase a used F150. Great selection of used trucks. Gabe made the whole experience easy and painless. Gave me a great offer for my trade too. Test drove a truck, traded mine , took care of all the paperwork all in less than 2 hours. I would highly recommend Toothman Ford. Be sure to ask for Gabe.

Cory and Tyler were great to work with! They helped us get a truck within our price range.

Gabe was awesome. Did everything he could to get me approved

DREW MUSGROVE was super kind and awesome to work with, very helpful and down to earth. We really appreciated his help! Good sales man.

I’ve literally never had any experience quite like this one. Johnathan Gilbert was so friendly, kind, and quick. Going in to buy a car and walking out 15 minutes later with the keys was so unexpected. I will definitely be returning!

It was a great process of buying a used car. It wasn't detailed yet so when we came back to pick it up they had fixed a broken sway bar that we didn't even realize was broke when we test drove it. That was very nice. Thomas was a great salesman.

From William Lanham, My wife, Sharon, and I recently purchased a 2022 Ford Edge and are extremely happy with our purchase. It provides a smooth, comfortable drive and has plenty of power! It has a sporty look to it also. And, it has most of the "bells and whistles" that you would want. Toothman Ford has a huge selection of vehicles to choose from. Drew Waters is one of their salesmen and he did a great job with showing us vehicles and answering all of our questions. He worked hard to put us into a vehicle we would be happy with. He listens to the customer. We also had a great experience with Keith Leach in their finance department. He is very personable and after about 5 minutes with him, you feel like you've known him for years. He also deals with you in a straight forward manner. Very transparent. He presented us with different financing options and let us decide what we wanted to do. No pressure tactics. We thank everyone at Toothman Ford and plan to let others know about the great deal we got!

I just bought my 2026 Ford F150 XLT from toothman ford today through Gavin Asterino. I would 100% recommend Gavin to sell you a vehicle. Corey in finance was phenomenal as well, we were in and out in 30 minutes start to finish and gave me top dollar for my trade. This is my second time buying a vehicle from them and I will buy my next vehicle from them in the future!

Tyler and keith was great!

Everything was great the guy at the service desk was super helpful, friendly and polite.

Our experience at Toothman Ford was outstanding! The Salesman, Andrew Waters, showed us two vehicles and answered all of questions fully. He was very attentive to our what we were looking for and ensured that we were completely satisfied with our purchase (Ford Edge). We plan to recommend him to family and friends! Thank you Drew! Ed and Sharon Lanham, Philippi, WV

Jonathan and the finance department were a breeze to work with. Had no problems working around a lower credit score. Definitely recommend.

I recently purchased a truck from this dealership, and I couldn’t be happier with the entire experience. I made multiple trips over the course of about six days while looking at several different trucks and trying to find the right vehicle and the right deal for me. Throughout the entire process, I never felt pressured or rushed into making a decision. A huge part of that experience was my salesman, Jonathan. He was absolutely excellent to work with. He was patient, knowledgeable, and willing to take the time to go over every vehicle I was considering. I looked at around five different trucks, and Jonathan gave me honest information and his opinions about each one based on what he knew about the vehicles. I really appreciated that he wasn’t simply trying to sell me whatever truck was on the lot. He actually listened to what I was looking for and helped me make an informed decision. His knowledge, patience, and straightforward approach made the process much easier, and I would highly recommend Jonathan to anyone looking for a vehicle. The dealership itself was also very impressive. They have an incredible selection of vehicles and seem to be constantly receiving new inventory. With the volume of vehicles they have available, there were always options for me to look at, which made it much easier to find something that fit what I was looking for. It’s easy to see why they have such a strong reputation as one of West Virginia’s highest-volume dealerships. Another thing that really stood out to me was how efficient the entire process was. My wait times were minimal every time I came in, which meant a lot to me because I don’t have hours to spend sitting around a dealership. Even after I decided on the truck and brought my own financing through my bank, the paperwork process was extremely quick. Corey handled the finance side of the purchase and was just as impressive. He was thorough, answered all of my questions in detail, and made sure I understood everything before signing. The actual paperwork signing took roughly five minutes, which was probably one of the smoothest dealership experiences I’ve ever had. Overall, I had a great experience from start to finish. Jonathan and Corey both did an outstanding job, and I would absolutely recommend either of them to anyone looking to purchase a vehicle. Jonathan especially deserves recognition for the time, patience, knowledge, and honesty he brought to the process. After making multiple trips, looking at several trucks, and taking my time to find the right one, I never once felt like I was being pressured into buying something. I’m very happy with the truck I ended up purchasing and with the experience I had getting it. If you’re in the market for a vehicle, I highly recommend giving this dealership a look and, if possible, asking for Jonathan. You’ll be in good hands. -BC

Great experience! Matt was very helpful in our purchase of our new to us 2025 wrangler. We will be back.

Drew Musgrove helped us tremendously! Great guy and great experience!

From the owner JR, to the finance/business manager Keith, to Drew in the acquisition department, these guys are first class all the around. Questions/concerns are immediately addressed in a courteous, professional manner. While I may live out of state down in NC, I will be using Toothman Ford again in the future for my car needs. Thanks guys!

excellent service, Tyler and Corey were the best!

I have been very happy with the service that I have received thru the years from Toothman Ford. That is why I have been going to them for years. I know that they are always honest with me. I would not go any place else.

Very clean and inviting establishment. Everyone was super friendly and helpful especially Matt!! He’s helped so much with my purchase and any follow up questions I’ve had! ⭐️⭐️⭐️⭐️⭐️

Had a wonderful experience with Andrew, very helpful! Highly recommend!

Went easy and got me a car within 1 hour in and out.

When looking for a vehicle, I need to buy with longevity in mind. Tyler was my salesman and he was super honest and patient. A true gentleman. Keith in financing was amazing, so down to earth and made the process very comfortable, clear and enjoyable. Highly recommend this dynamic duo! Update: service after the sale is also 5 stars. Shout out to AJ and Aaron in the service department (at the direction of Ian). They were so nice and helpful. I'll definitely be using their service department for all my maintenance needs!!

Andrew Waters at Toothman Ford in Grafton has been wonderful to work with. He is honest and upfront. He made buying a car easy and fun. We will definitely come back in the future for any needs!

Andrew Waters was most pleasant and very helpful. We had a good experience buying our Bronco

Just bought a beautiful Toyota from Jonathan Gilbert and I can't say enough positive things about the whole experience. Jonathan was super easy to work with and the finance department made everything very simple and quick...no pressure from anyone.

After finding a car my daughter liked we set up a time to see the car using the website it was all very easy. Thomas our sales team member was amazing explained everything in detail and was ver helpful throughout the process. The finance department was great to work with as well. The entire process was very well explained and they made it very easy.

We have never have such a wonder experience! Thanks Matt for everything you did for us! We will be back!

Jonathan was great to work with! Very helpful and responsive.

Drew Musgrove was very helpful with the whole process.

Technician was quick and efficient. Able to answer questions when asked. Polite and friendly.

Jonathan did a great job

Andrew Waters was great to work with!

Very helpful and excellent customer service. Andrew Waters was able to help us find an affordable SUV. I highly recommend anyone to come to Toothmans Ford for a vehicle needs.

Nice people, good service. Comfortable chairs in the lounge area. Nice clean environment!

Great experience! Thanks Thomas Peters.

Thomas Peters was a great sales men and very helpful

I had a wonderful experience buying my vehicle at Toothman Ford. Great selection of cars, and wonderful sales and service team. Highly recommended!

It was a great experience and everyone was friendly and not trying to be pushy or take advantage of you like some dealerships . Our sales person was Dalton and he awesome , and would definitely recommend anyone to go to him . He was very knowledgeable and not just trying to sell a car and made me feel comfortable and answered all my questions.

Great experience! Thomas Peters was wonderful to work with, good salesman that we highly recommend!

Excellent, prompt, service. I will be making all of my new vehicle purchases from Toothman Ford in the future!

He was very polite and helpful. We also love the vehicle that we purchased. Service was outstanding

I'm a senior that has done business with many car dealerships in my lifetime. The friendly people at Toothman Ford are without a doubt the most professional, helpful, personable people that I have ever met. I would and already have been happy to highly recommend them to anyone who is looking for a vehicle. Absolutely the best experience in buying a car I have ever had. The world needs more people like them!

Really great experience, didn’t waste our time or be pushy! Surprised us with an excellent rate too!

Great car buying experience. I live on the opposite side of the country so everything was done remotely. The sales staff and management stayed in constant communication until the deal was completed and were great about answering my questions. Oh, and the price was great! I highly recommend Toothman Ford.

I was treated like family when I got there and was helped quickly. I love my new car.

Toothman Ford, and their sales team treated me and my family great and didn't try to sneak in anything I didn't want, they were very patient and got me in my new car in no time. Thanks specificly to Gabe and Alex. They have my business! Now I know why they always say cars cost less in Grafton!

One of the best buying experiences I’ve had. Gabe in sales and Corey in finance were great to work with.

Toothman Ford, was very responsive to my inquiry. The salesman was very helpful. I did not make that purchase but would very likely deal with Toothman Ford again.

Worked with Tyler Stevens. He was honest and professional. The price was the best of any I saw.

The shopping experience with Toothman Ford was exceptional. Gabe is a great salesperson and the whole staff was friendly and helpful. I will definitely buy more vehicles from Toothman Ford.

Very helpful and easy to deal with. They were very quick about getting everything done.

These'guys' were super super nice and worked with me on what I wanted!! I am telling everyone about this dealership! Thank you!

Quick and informative! Very polite and friendly staff. It was wonderful dealing with them and I highly recommend to purchase from here!

They have great service and they gave me a great price on the vehicle. I'll be back again.

Exceptional Experience. Very Courteous and Professional. Definitely will be back in the future! Pleased is an understatement

Helpful. Prompt. Dependable. Courteous. Always returns phone calls . They found parts other dealers could not .

Cars DO cost less in Grafton at Toothman Ford! Plus their service department rocks!!! I will always deal with them!

I always receive prompt, excellent, and courteous service for my vehicle at Toothman Ford in Grafton.

Fast service at a reasonable price. Mechanic was very professional! Area was very clean and felt well taken care of

Always get great service at this dealership. Mechanic does excellent work on my Escape and also my previous Edge. Thankful to have a reliable and efficient place to get work done.

Toothman Ford in Grafton is absolutely amazing. I was in a rough situation and they were nothing short of understanding, helpful and knowledgeable about their vehicles. They truly put the customer first and their customer service was beyond phenomenal. They really made me feel like they cared about me like family. Would 1000% go to again for future vehicle needs.

Great customer service. Everyone is knowledgeable and friendly! Minimal wait time from start to finish! Extremely impressed with all aspects of this dealership!! Very Happy!!

A BIG THANK YOU goes to JR and his team for having my A BIG THANK YOU goes to JR and his team for having my brand new 2021 Jeep Grand Cherokee transported from his dealership in Floyd, Virginia to grafton!

Let me start by saying Toothman Ford, what a great bunch of people! They we're all polite and great! I from Indiana drove 7hrs to get one h%ll of a deal. We worked it all out over the phone, pic of truck an all. Tyler and Kieth are just a great couple of guys, hard working no b%ll $h#t, when I got there the truck was what they had said! (Truck was used '09Chevy)No hidden flaws, no lying,all was as they said. Saved a good deal of money, because of those two men! Thanks again guys. Corey got me in and out fast for the paper work also. As I said to them when I left "Y'all are welcome are at my camp fire anytime", appreciate ya for everything. Go to Toothman Ford and look um up Tyler and Keith tell um I guy from Indiana said you are the two to see bout buy'n a vehicle! Thanks again to everyone there at Toothman Ford.

Excellent people to work with! Will be going back in the future. Tyler was very good to work with and will be referring people to him.

Always friendly and helpful, both sales and service departments. Real people. Laid back, no pressure or double talk. Been there for service, been there for sales.

Mr Stevens was friendly and helpful... fun to work with. The deal we got on our 2017 MKC was outstanding. We live up in Pennsylvania but it was well worth the drive. We are so happy we found them!

Todd Moore was such an awesome person. People T&S are caring and want the best for their customers. Definitely thumbs up! Go there! You won't regret it! Awesome rebates and prices.