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Drew Musgrove and his team at Toothman were extremely professional and were very quick to answer any questions and help with the purchase of my new truck.
Posted on Google by Jaimmy
Very professional place that really cares about how they can help you the most. We are extremely impressed! Johnathan, Donny, and Corey were all extremely great and made the process as smooth as possible!
Posted on Google by Brionna Springston
I was very pleased with the service I received from Drew Musgrave and the Toothman team. Always a pleasure.
Posted on Google by Bobbi Armstrong
The service dept did an exceptional job of keeping work standard high and costs low. Especially thank Aaron and AJ.
Posted on Google by Suzanne Shroyer
I had an excellent experience with the Ford service department while having a recall repair completed on my truck. The process began with an initial inspection, and once it was determined that my truck needed the replacement parts, I was contacted and scheduled for the repair as soon as the parts arrived. Both appointments were scheduled within just a few days of my calls and worked perfectly with my timeframe. On both visits, the service staff was courteous, professional, knowledgeable, and respectful of my time. Everything was handled promptly, the work being performed was clearly explained, and they took the time to make sure all of my questions were answered. The waiting area was also clean and very comfortable, which made the experience even better. From scheduling through completion of the repair, the entire process was exceptionally well handled. It’s refreshing to receive this level of customer service, and I wouldn’t hesitate to bring my truck back here in the future. I highly recommend this Ford service department to anyone looking for professional, dependable service. Well worth the drive!
Posted on Google by Timothy Shaver
Tyler was our salesman and he made our time perfect. I had zero complaints. Was at three other dealerships before him and the first 15 minutes he had given me more information about financing then the last three in total. GO TO TOOTHMAN FORD they were truly amazing for first time car buyers
Posted on Google by Jonathan Walker
Purchased a 2024 f150 truck process was easy. Gave me a very good trade in price and vehical price was below what other dealers asked . Salesman Gavin went beyond what was necessary for the deal. Took 2 trips for me to buy. First time just looking. No pressure so next trip I bought.
Posted on Google by MIKE GILMORE
The service department is the best! The sales is right up there , too! Thank you !
Posted on Google by Karen Cyrankowski
Tyler cozart fantastic to work with! 10/10 experience. Corey McMillen in finance was also great! Trucks cost less in Grafton !
Posted on Google by Timothy Mcintyre
Thomas Peters was the salesman I had the pleasure of buying my car from and he was helpful and broke everything down and explained it so I understood what the numbers meant. He was phenomenal!
Posted on Google by Sierra Testa
It was a fast and painless experience
Posted on Google by Chad Southern
Great interaction. We just closed the deal on a used F150. We did almost all of the transaction remotely as I'm in MD and they are in WV. Got the numbers squared and drove out to test drive and sign paperwork. Very smooth process and everyone was professional and helpful. I won't get everyone's name but here are a few. Gavin - awesome job on the sales side. Got us multiple pictures of the undercarriage, helped run numbers and he was my go-to when needed to run a question to ground. He was off today but made sure teams were there to cover for him and they did. Kate and Tyler were also helpful on the sales side taking the initial inquiries. I want to say his name was Donovan, showed options for warranties without pressure, just what were the options and costs. Keith in finance, walked us through the paperwork, explained each document and what it was for. Very thorough and clear. We even had a young man, I didn't get his name who came up and offered coffee and water, he was friendly and fast and went to check on others waiting for help. Overall a great experience and frankly a better experience than most of my experiences with Ford in Maryland. Guess I'm driving to WV for my next Ford.
Posted on Google by Jim C
Drew was easy to work with. We were able to work our deal over the phone. We didn't have to spend our entire Saturday at the lot. Thanks to Drew Musgrove and Keith Leach for making this such an easy transaction.
Posted on Google by Carrie Freeze
JR, Andrew, & the crew at Toothman were amazing to work with. They made a typically stressful process smooth & painless!
Posted on Google by Shelby Swiger
Toothman ford made buying our car effortless! Andrew was very efficient getting us in and out!
Posted on Google by PhilipsPersonalChef
Tyler and Corey was very good with the process
Posted on Google by Heidi Haddox
Andrew went above and beyond helping us purchase a new to us vehicle.Would definitely refere him and the Team at Toothman Ford
Posted on Google by William Whipkey
We had a great experience! Our salesman Drew Musgrove, was super nice, he helped us with exactly what type of car we were shopping for, and was able to get the deal done. Everyone was great at the dealership, and helpful.
Posted on Google by Kim McDowell
Amazing people help out locally and supports sick kids. No better place to spend your hard earned money. Andrew was amazing we test drove 3 cars and he found them fast and even knew from us talking the one we finally picked. Great AC why you wait free drinks and food and everyone was super nice. Worth it I promise give them your business.
Posted on Google by Chris Morgan (Revaloo)
Andrew was super nice and I never felt pressured into anything. We looked and test drove a couple vehicles and then finished up quickly! Definitely see Andrew at Toothman Ford in Grafton if you're looking for a new or used ride! You won't be disappointed!
Posted on Google by Amanda Morgan
Best Auto Buying Experience I have had. I came in and test drove a vehicle while they appraised mine. They are fair and honest. Our sales person Gabe is awesome. Very friendly. He knew how to answer all our questions. Keith in financial was friendly, thorough and quick. We were in and out in an hour! Overall a wonderful experience. Thank you Toothman Ford!
Posted on Google by Jason Tripp D.C
Andrew did a great job and was very patient. Thank You 😊
Posted on Google by Jeremy Loucks
Andrew was very helpful and found me an affordable money saving car.
Posted on Google by John M. Estep
Awesome to deal with! Highly recommend Andrew!
Posted on Google by Madison Wolford
Drew was the best, he was so helpful and I would recommend coming to him and toothman anytime!!
Posted on Google by Brianna Canfield
This is the second truck I am buying from them they r by far the most fair people out there honest and trustworthy with no hassle pricing !! Highly recommended!
Posted on Google by john vance
Super nice people to deal with. Top dollar out of my trade. Not pushy like other dealerships I've been to. The owner even came out to shake my hand and thank me for the business. Highly recommend.
Posted on Google by John Thorn
Andrew was very straightforward and transparent about condition of vehicle and price out the door. The maintenance inspection and other services were completed before arrival. Financial department was seamless and informative. Great place to visit and check your options.
Posted on Google by zach morris
Just drove 3 hours from Gaithersburg, MD to purchase a used F150. Great selection of used trucks. Gabe made the whole experience easy and painless. Gave me a great offer for my trade too. Test drove a truck, traded mine , took care of all the paperwork all in less than 2 hours. I would highly recommend Toothman Ford. Be sure to ask for Gabe.
Posted on Google by Greg Carver
Cory and Tyler were great to work with! They helped us get a truck within our price range.
Posted on Google by Will Anderson
Gabe was awesome. Did everything he could to get me approved
Posted on Google by Ellnor Poe
DREW MUSGROVE was super kind and awesome to work with, very helpful and down to earth. We really appreciated his help! Good sales man.
Posted on Google by Emily Rush
I’ve literally never had any experience quite like this one. Johnathan Gilbert was so friendly, kind, and quick. Going in to buy a car and walking out 15 minutes later with the keys was so unexpected. I will definitely be returning!
Posted on Google by Becky Pepper-Jackson
It was a great process of buying a used car. It wasn't detailed yet so when we came back to pick it up they had fixed a broken sway bar that we didn't even realize was broke when we test drove it. That was very nice. Thomas was a great salesman.
Posted on Google by Kacie Cunningham
From William Lanham, My wife, Sharon, and I recently purchased a 2022 Ford Edge and are extremely happy with our purchase. It provides a smooth, comfortable drive and has plenty of power! It has a sporty look to it also. And, it has most of the "bells and whistles" that you would want. Toothman Ford has a huge selection of vehicles to choose from. Drew Waters is one of their salesmen and he did a great job with showing us vehicles and answering all of our questions. He worked hard to put us into a vehicle we would be happy with. He listens to the customer. We also had a great experience with Keith Leach in their finance department. He is very personable and after about 5 minutes with him, you feel like you've known him for years. He also deals with you in a straight forward manner. Very transparent. He presented us with different financing options and let us decide what we wanted to do. No pressure tactics. We thank everyone at Toothman Ford and plan to let others know about the great deal we got!
Posted on Google by William
I just bought my 2026 Ford F150 XLT from toothman ford today through Gavin Asterino. I would 100% recommend Gavin to sell you a vehicle. Corey in finance was phenomenal as well, we were in and out in 30 minutes start to finish and gave me top dollar for my trade. This is my second time buying a vehicle from them and I will buy my next vehicle from them in the future!
Posted on Google by Robert Henderson
Tyler and keith was great!
Posted on Google by Zachary Mallow
Everything was great the guy at the service desk was super helpful, friendly and polite.
Posted on Google by Connie Ridenour
Our experience at Toothman Ford was outstanding! The Salesman, Andrew Waters, showed us two vehicles and answered all of questions fully. He was very attentive to our what we were looking for and ensured that we were completely satisfied with our purchase (Ford Edge). We plan to recommend him to family and friends! Thank you Drew! Ed and Sharon Lanham, Philippi, WV
Posted on Google by Sharon Lanham
Jonathan and the finance department were a breeze to work with. Had no problems working around a lower credit score. Definitely recommend.
Posted on Google by sam stutler
I recently purchased a truck from this dealership, and I couldn’t be happier with the entire experience. I made multiple trips over the course of about six days while looking at several different trucks and trying to find the right vehicle and the right deal for me. Throughout the entire process, I never felt pressured or rushed into making a decision. A huge part of that experience was my salesman, Jonathan. He was absolutely excellent to work with. He was patient, knowledgeable, and willing to take the time to go over every vehicle I was considering. I looked at around five different trucks, and Jonathan gave me honest information and his opinions about each one based on what he knew about the vehicles. I really appreciated that he wasn’t simply trying to sell me whatever truck was on the lot. He actually listened to what I was looking for and helped me make an informed decision. His knowledge, patience, and straightforward approach made the process much easier, and I would highly recommend Jonathan to anyone looking for a vehicle. The dealership itself was also very impressive. They have an incredible selection of vehicles and seem to be constantly receiving new inventory. With the volume of vehicles they have available, there were always options for me to look at, which made it much easier to find something that fit what I was looking for. It’s easy to see why they have such a strong reputation as one of West Virginia’s highest-volume dealerships. Another thing that really stood out to me was how efficient the entire process was. My wait times were minimal every time I came in, which meant a lot to me because I don’t have hours to spend sitting around a dealership. Even after I decided on the truck and brought my own financing through my bank, the paperwork process was extremely quick. Corey handled the finance side of the purchase and was just as impressive. He was thorough, answered all of my questions in detail, and made sure I understood everything before signing. The actual paperwork signing took roughly five minutes, which was probably one of the smoothest dealership experiences I’ve ever had. Overall, I had a great experience from start to finish. Jonathan and Corey both did an outstanding job, and I would absolutely recommend either of them to anyone looking to purchase a vehicle. Jonathan especially deserves recognition for the time, patience, knowledge, and honesty he brought to the process. After making multiple trips, looking at several trucks, and taking my time to find the right one, I never once felt like I was being pressured into buying something. I’m very happy with the truck I ended up purchasing and with the experience I had getting it. If you’re in the market for a vehicle, I highly recommend giving this dealership a look and, if possible, asking for Jonathan. You’ll be in good hands. -BC
Posted on Google by Brandon Coleman
Great experience! Matt was very helpful in our purchase of our new to us 2025 wrangler. We will be back.
Posted on Google by Craig Mankin
Drew Musgrove helped us tremendously! Great guy and great experience!
Posted on Google by Anita
From the owner JR, to the finance/business manager Keith, to Drew in the acquisition department, these guys are first class all the around. Questions/concerns are immediately addressed in a courteous, professional manner. While I may live out of state down in NC, I will be using Toothman Ford again in the future for my car needs. Thanks guys!
Posted on Google by Jason T
excellent service, Tyler and Corey were the best!
Posted on Google by Lori Smith
I have been very happy with the service that I have received thru the years from Toothman Ford. That is why I have been going to them for years. I know that they are always honest with me. I would not go any place else.
Posted on Google by Susan Moyer
Very clean and inviting establishment. Everyone was super friendly and helpful especially Matt!! He’s helped so much with my purchase and any follow up questions I’ve had! ⭐️⭐️⭐️⭐️⭐️
Posted on Google by Racheal Elswick
Had a wonderful experience with Andrew, very helpful! Highly recommend!
Posted on Google by Christine Wilfong
Went easy and got me a car within 1 hour in and out.
Posted on Google by Marzell Collins
When looking for a vehicle, I need to buy with longevity in mind. Tyler was my salesman and he was super honest and patient. A true gentleman. Keith in financing was amazing, so down to earth and made the process very comfortable, clear and enjoyable. Highly recommend this dynamic duo! Update: service after the sale is also 5 stars. Shout out to AJ and Aaron in the service department (at the direction of Ian). They were so nice and helpful. I'll definitely be using their service department for all my maintenance needs!!
Posted on Google by Donna Baldwin
Andrew Waters at Toothman Ford in Grafton has been wonderful to work with. He is honest and upfront. He made buying a car easy and fun. We will definitely come back in the future for any needs!
Posted on Google by Carrie Egress
Andrew Waters was most pleasant and very helpful. We had a good experience buying our Bronco
Posted on Google by Travis Miller
Just bought a beautiful Toyota from Jonathan Gilbert and I can't say enough positive things about the whole experience. Jonathan was super easy to work with and the finance department made everything very simple and quick...no pressure from anyone.
Posted on Google by Marsha Krugman
After finding a car my daughter liked we set up a time to see the car using the website it was all very easy. Thomas our sales team member was amazing explained everything in detail and was ver helpful throughout the process. The finance department was great to work with as well. The entire process was very well explained and they made it very easy.
Posted on Google by John Wagner
We have never have such a wonder experience! Thanks Matt for everything you did for us! We will be back!
Posted on Google by Regina Mankin
Jonathan was great to work with! Very helpful and responsive.
Posted on Google by Emily Metz
Drew Musgrove was very helpful with the whole process.
Posted on Google by Renee Stump
Technician was quick and efficient. Able to answer questions when asked. Polite and friendly.
Posted on Google by Jim Fitzwater
Jonathan did a great job
Posted on Google by Miguel Angel
Andrew Waters was great to work with!
Posted on Google by Taylor Hayes
Very helpful and excellent customer service. Andrew Waters was able to help us find an affordable SUV. I highly recommend anyone to come to Toothmans Ford for a vehicle needs.
Posted on Google by Mark Reese
Nice people, good service. Comfortable chairs in the lounge area. Nice clean environment!
Posted on Google by K Mill
Great experience! Thanks Thomas Peters.
Posted on Google by Brandon Mitchell
Thomas Peters was a great sales men and very helpful
Posted on Google by Daniel Mitchell
Excellent experience. Great working with Thomas Peters!
Posted on Google by Chrissy Mitchell
Andrew was the man!!! He bought my car with no hassle and not only paid my car off but also put alittle cash in my pocket.
Posted on Google by Nathan Oyler
I had a good experience here Thomas peters was a great help in the papers and answered our questions I enjoyed my experience here
Posted on Google by Edith Wagner
Went to toothman ford today, Andrew Waters was a great help in finding me a vehicle and helped me through it. Can't thank the people at toothman ford enough.
Posted on Google by Alexandor salyer
Andrew Waters made purchasing a new truck for my son. Beautiful truck, great rate and a fun experience. Thank you so much!
Posted on Google by Tina McKie
It was great working with Drew. He was very helpful and efficient.
Posted on Google by Karen McDonald
Gabe Wolverton was great to work with at Toothman Ford! He was very professional. We had fun on our test drive!
Posted on Google by Jonathan Gaston
Thomas was great, good prices, great people
Posted on Google by Drew Stark
Thomas was very helpful and so was keith. Would recommend
Posted on Google by seth wargin
Very pleasant and knowledgeable mechanic
Posted on Google by Haymond Moore
Gabe was extremely helpful and made the process go very smoothly. Our son was very surprised and grateful!
Posted on Google by Connie Castle
Pleasant, easy to work. Need to notify customer as soon as vehicle is ready to. Called around 1 to see if it was ready and it was. Just wished they would have called. Other than that, they’re great to work with
Posted on Google by mike kulju
Sold my dad’s car to JR and team at Toothman. They gave me a fair price and the service was excellent. They even came and picked up the car at my house! We took care of all the paperwork and handled most everything over the phone. It’s always great to deal with a local dealer and an exceptional team of people.
Posted on Google by Mike Baker
Drew Musgrove, provided excellent service and was fast and quick with the whole process, and gave us options to choose from. Best car buying experience would highly recommend him
Posted on Google by Yvonna Knotts
Andrew at Toothman Ford was wonderful in helping me choose the right car for me. No pressure to buy a car, which I appreciated. He was very nice and helpful. Thanks Andrew👏
Posted on Google by Barbara Dunn
Gabe was excellent. Second car I've bought from him in the last six months.
Posted on Google by Travis Tichnell
Thomas was perfect fast and great
Posted on Google by Andrew Mostoller
Andrew waters was great. Professional, friendly, and quick service. The decorative sword in the desk was the perfect cherry on a wonderful service transition. Absolutely deserves a raise
Posted on Google by Ss Ss
Thomas Peters
Posted on Google by jacob steele
I had a wonderful experience buying my vehicle at Toothman Ford. Great selection of cars, and wonderful sales and service team. Highly recommended!
Posted on DealerRater by Maggie.haislip
Drew Musgrove listened to our needs and helped get us into a brand new vehicle that better suited our needs. We have bought from Toothman before and will definitely be back. They exceeded all expectations.
Posted on Google by Richard
Corey Mcmillen. Tyler Cozart
Posted on Google by Frank Jones
Drew Musgrove is the Man!! Now another member of his fan base is my Daughter, Jaelyn Bishoff!! My family has did business with Toothman Ford for over 22 years!! Drew Musgrove is a cut above any other Dealers Sales Department! Thanks Drew! And Thank you Toothman Ford!
Posted on Google by Shawn Bishoff
Andrew waters was a wonderful salesman!
Posted on Google by lukas stevens
Matt was very helpful and courteous.
Posted on Google by William Mcdougal
Very good to work with
Posted on Google by Aiden Taylor
GABE IS AN INCREDIBLE SALESMAN!!!
Posted on Google by Teresa Fallon
I had an excellent experience! Matt helped me with everything and answered all my questions. Highly recommend.
Posted on Google by Mason Henderson
Austin Martin was absolutely WONDERFUL! Can’t explain how understanding he was with my car situation. Everyone I worked with was truly wonderful!
Posted on Google by Rachel Steele
Andrew Waters was a really great guy, really understanding and straight forward about everything. Easy going guy, good personality, great customer service. NO PRESSURE, DEFINITELY a plus. Greeted me as soon as I walked in and knew exactly what was going on. I'll def be sending more customers his way.
Posted on Google by Samuel Smith
Drew Musgrove very friendly and helpful through the hole process.
Posted on Google by jonathan kimble
Tyler is the best. He really made us feel welcome and was very helpful with my daughters first car experience.
Posted on Google by Jamie Nutter
Andrew was great to work with!!!
Posted on Google by Kaleb Lough
Toothman Ford is the only place I go to purchase my cars and only go there for my oil changes. They treat you well. Everyone there is so nice. They treat you like family.
Posted on Google by Susan Frey
Drew Musgrove. We had a great experience with this salesman. He was as very kind I wouldn’t recommend anyone else. Thanks
Posted on Google by Stacy Sisler
The guys are great
Posted on Google by steven peaslee
Andrew was a great service representative and made it very easy for me to purchase my vehicle.
Posted on Google by Zac Brown
I love this place, everyone there was so nice and very helpful, thanks to them we have a new car
Posted on Google by Juliana King
Toothman always makes it easy. No pressure. Fast and exceptional service. We’ve been buying F150s from Toothmans for years and plan to continue thru our next generation of buyers! The Harman’s, Harman’s Log Cabins
Posted on Google by Harman’s Log Cabins
Toothman has always been great to for my family. My mom bought a car a few years ago from them, had a great experience and today I did the same! It was an easy process & even during the very small wait time we had, we were offered drinks & even a snack lol. Super welcoming staff & overall great experience thanks to Andrew! Couldn’t ask for better service!
Posted on Google by Harley Smith
I had a great experience at Toothman Ford when we were purchasing a new (to us) vehicle! Austin was the sales representative we worked with and he did an outstanding job of delivering quality in a timely manner. Overall, we spent less than 1.5 hours at the dealership and this included time spent going over the car itself! Toothman Ford also had an outstanding promotion going on for the holidays where you are entered into a give-away for items right there on the showroom floor. It’s great to see a real giveaway happening and not some promotional fluff that no one ever wins. Our new car was well prepared and cleaned at delivery, their process was great, and the staff are very knowledgeable. Thanks guys!
Posted on Google by nick capella
Jonathan was extremely helpful and very patient. We were able to get exactly what we wanted!
Posted on Google by Erica Stone
Andrew was very nice and personable. Five stair rating. Thank you for your help.
Posted on Google by Batina Barnette
The kindness I was shown during the whole process of buying a car here was so appreciated! Thomas helped us, and was able to get me in the car I wanted, for the price I needed it at. The competence is unmatched, and I walked out with less than 3 hard inquiries to my credit! Thanks a bunch!!
Posted on Google by Anna Schmoll
Great Experience! I was waiting , ya know.. (that wait that feels forever while waiting on the bank) lol. I told my husband If Drew came back with a smile, I would know we got it! He must of heard me because seconds later. He came back with a smile that made me smile!! That moment. I will never forget. We was able to trade up to a vehicle that fits our lifestyle! Thank you Drew and everyone that made it possible @Toothmanford.
Posted on Google by Tina Foster
Best Deals, Great Service, Great People especially Alex super respectful, friendly and helpful, also Keith was very helpful.We were so happy, this was our third purchase from Toothman Ford. Best Dealership in WV. Thank You Alex!!!! Lou & Sonia
Posted on Google by louis barto
Very helpful they offered me the best deal on my truck they were even nice enough to throw a full tank of fuel in it great people
Posted on Google by IMPREZAWRXSTI
Andrew was super helpful getting me situated with something that worked for me!
Posted on Google by Mason Atha
Fastest and easiest vehicle purchase I have ever made. Do yourself a favor and go buy a new vehicle from Toothman. Drew Musgrove is the salesman that helped me out. He was top notch for sure!
Posted on Google by Dalton Kindred
Purchased an F-150 here and Corey, Andrew, and Johnny made the process very smooth. Each person was professional and efficient. I would definitely recommend checking out Toothman Ford for your next vehicle!
Posted on Google by Megan Loy
Great people and helped me out tremendously! Got my price lowered and gave me a few deals! Highly recommended!
Posted on Google by Sierra Kerns
This is our second purchase from Toothman In the last year and we are pleased with the dealership and the service department. They make the entire experience pleasurable.
Posted on Google by Eric Parsons
My husband and I made our 3rd purchase from this dealership. The entire staff was awesome to work with. From the test drive to getting it financed they made it happen! Drew M has been our salesman for all 3 purchases and Corey M in financing went above and beyond to get our payments even lower than we expected. I would highly recommend anyone looking to purchase a vehicle pay Toothman Ford a visit!
Posted on Google by Tracy Sova
Toothman Ford made me feel like family from my first call to handing me the keys to my new car!
Posted on Google by Chris “Koa”
Had such a great expercience with all of the staff . They all went above and beyond. JR and his staff are by far the best car dealership I have had any experience with.
Posted on Google by Nick Correia
Andrew was extremely kind, helpful, and transparent through the entire buying process! We had no reservations and no regrets leaving the lot with the vehicle we purchased.
Posted on Google by Malinda Hodge
Awesome service! Andrew did a wonderful job helping us get a vehicle.
Posted on Google by Alexander Blevins
We were treated very well, given a good trade in value and a good price on our new vehicle. The staff are nice and very accommodating.
Posted on Google by Brian Purkey
Gabe Wolverton was outstanding. He made sure all our needs and concerns were met. Extremely helpful and the price was perfect. Would recommend Toothman Ford and Gabe 100%.
Posted on Google by Glen Alkire II
Andrew was extremely helpful, knowledgeable of cars on lot and walked us through each step of my daughter’s first car purchase. Definitely return to Toothman Ford for future purchases!! Thanks Andrew!
Posted on Google by kellie hammond
Gabe was awesome and the whole process was simple and smooth. Absolutely love my car!
Posted on Google by Dalton Bowen
Go see Andrew at Toothman Ford in Grafton if you are looking for a new vehicle purchase or trade. He is super respectful, relatable, and friendly. His salesmanship made my purchase a great experience!
Posted on Google by Tristan Tenney
Ed Haison did an amazing job selling me a car. I felt really good test driving the car with him, and I ended up buying my first car with his help.
Posted on Google by Camila Santana
Great people easy to work with!! They were super patient with me!!
Posted on Google by Marisa Gogan
I recently had the pleasure of purchasing a Lincoln Nautilus from Toothman Ford, and I can confidently say it was one of the best car-buying experiences I've had. From start to finish, everything was seamless and professional, and I owe much of that to the fantastic service provided by my salesman, Andrew. Andrew took the time to truly understand what I was looking for in a vehicle, and he made sure to present me with options that aligned with my preferences and budget. His knowledge of the Lincoln Nautilus was impressive, and he was patient in answering all my questions, ensuring I felt confident in my decision every step of the way. The entire process, from test driving to financing, was smooth and hassle-free. Andrew and the team at Toothman Ford went above and beyond to make sure I felt valued as a customer, and they worked with me to get the best deal possible. There was no pressure at any point, which made the experience feel personal and focused on my needs. The Lincoln Nautilus is an incredible vehicle, and I’m thrilled with my purchase. The combination of outstanding customer service, a great selection of vehicles, and a team that truly cares about the customer made this experience unforgettable. I highly recommend Toothman Ford and especially Andrew for anyone in the market for a new car. Thank you, Andrew, for making my car-buying experience so enjoyable!
Posted on Google by Michael Kelly
I had a fantastic experience today working with Andrew on the purchase of my new car. He was extremely professional and made the entire process stress-free. I'd like to thank him and the rest of the Toothman Ford team for a pain free and wonderful interaction from beginning to end.
Posted on Google by bruce dirden
We went in to toothman ford today, not very hopeful with how things were going to end up. When we walked in we were greeted by andrew a sales rep he was very friendly and worked with us on what was best for us and what we could afford. We left with our new escape and we couldnt be happier for the amazing service and help we recieved today
Posted on Google by Robbie Lane
Salesman, Drew was very helpfull , professional and courteous. He helped my son find a good vechile at a fair price. Will deal with Drew again when I get a newer vechile for one son. Thanks Drew and Toothman for hiring good people to deal with.
Posted on Google by Eagle Construction llc EAGLE ACT
Had a great experience working with Sam and Corey to get into a nice used car. Friendly fast and clear about the details making it a stress free experience.
Posted on Google by CarGuy Jeff
Great experience at Toothman Ford! Andrew was great to work with, and I couldn’t be happier with my purchase!
Posted on Google by Sahara Stevenson
Awesome service, see Andrew if you are looking for a nice ride, he’ll hook you up.
Posted on Google by James Smith
I came here with my dad on Monday to finalize and pick up a used Ranger Tremor. I have worked in this industry for 7+ years and was completely blown away by the experience. Gabe was incredibly helpful, and Corey in F&I gave a top-notch experience in the office helping us choose the right protection products. Another salesman who was not involved in the deal jumped right in to help and gather up documents before we went into the box. The trade value and vehicle price both exceeded expectations. 10/10, great atmosphere and phenomenal buying experience!
Posted on Google by John McKenrick
Andrew at Toothman Ford will treat you right and help get you a great deal. Test drove, signed paperwork, and drove off the lot in less than 2 hours. Thanks for all the help - loving the ‘Stang.
Posted on Google by James Fugett
I wanted to wait a month to leave a review to get a full scope of the experience. I had an excellent buying experience and service on accessories. Everyone was very polite and helpful through the process. I would recommend this dealership. It was not the closest Ford dealer to me but worth the drive.
Posted on Google by William Carpenter
We just bought our second vehicle from Andrew at Toothman Ford. He was very nice and professional as were everyone else that we came in contact with. If we ever need another vehicle we won't hesitate to look there first.
Posted on Google by Craig Taylor
Every step of the buying process was easy and clear. I appreciate the professional and courteous staff at Toothman Ford in Grafton!
Posted on Google by Timothy Shaver
Great experience buying a car from Drew and the staff at Toothman Ford. Painless and quick process. Will recommend.
Posted on Google by Tom Thompson
Purchased a second vehicle from them. Would recommend.
Posted on Google by absolute bs
The sales representative was polite, knowledgable, courteous and not pushy. He asked me what i wanted and how much i wanted to spend.
Posted on Google by Sylvia McNeish
Very nice staff. Easy to help and work with
Posted on Google by Christine Rochester
Very nice staff. Easy to help and work with
Posted on Google by Christine Hixenbaugh
They got back to me let's me know they value me as a customer.for nearly 25 years. I explained why I wanted to trade and they seatched until they found the perfect fit. There was a problem with the back up camera and they made special arrangements to take care of it immediately.
Posted on Google by Paula Sabo
Everyone was so helpful as soon as we got there! Was in and out with my new car so quick and got a great deal!
Posted on Google by Brooke Runner
Smooth transaction!! Competitive price!!
Posted on Google by alejandro vence
Great bunch of guys I've always been well pleased with whatever my business has been whether buying a vehicle or getting it serviced not a problem at all even warranty work not a problem I highly recommend Toothman Ford
Posted on Google by David Mccloud
Everyone was very nice and friendly. They had a great selection of vehicles to choose from. I really don't like the process of auto purchases but they made me comfortable and I actually enjoyed it. Tyler Steven's answered all of my questions and was happy to show me every truck I was interested in. I was not pressured in any way and I did purchase a truck. The whole process was very smooth and easy. I will recommend Toothman Ford to my friends and family. And I will be returning to them for my future auto purchases. Debbie Dadisman
Posted on Google by Deb Dadisman
I had a wonderful experience buying my first car they were very helpful and attentive to what I wanted. Thank you! Toothman Ford
Posted on Google by Qualyn Lee
Tyler is an absolute amazing sales man helped me through my truly first car buying experience and it went without a hitch!!! Love the car!
Posted on Google by jacob toothman
Tyler was amazing and really helped out my boyfriend and I buying a car with all my preferences but still within budget!!
Posted on Google by Jessica Burkett
Tyler stevens and Keith leach made the process very easy and simple! i was in and out!
Posted on Google by Ben Leach
Bought my last three vehicles from Tyler Stevens there and never had a better experience. Professional, straightforward and so friendly! 100% recommend
Posted on Google by Alex Harclerode
Great experience. Tyler was very helpful. He knows his stuff. I would recommend him in a heartbeat.
Posted on Google by Tom Deloach
It had been a while since I had been to Toothman, but the months of research showed they had the best selection and price for the hard-to-find vehicle I was interested in. I went just to test drive one of the Ford Mavericks they had on site and ended up purchasing it that day. From the moment I stepped through the doors, I was treated like a valued customer. Jonathan immediately greeted me and offered assistance. He was the true model of customer service. Jonathan was very knowledgeable about the vehicles available and knew the right questions to ask to ensure I would get the perfect vehicle for me. He was professional, pleasant, and patient throughout the entire visit. Donnie was quick to assess and explain the offered deal, and in language that was more like talking to an old friend then being in a negotiation. The longest part of any purchase process, the paperwork, was a complete joy to fill out due to Keith's great knowledge not only of the process, but his ability to understand the human side and their concerns. I would recommend Toothman Ford to anyone that wants to find a good deal and be treated like a valued customer, no matter the price range of which you have to spend. Thank you, Jonathan, for making sure I found the perfect vehicle for me. Donnie and Keith, thank you for ensuring I understood the paperwork and financial part of the process. And much appreciation to all of you for making this one of the most enjoyable car purchases ever. I have been driving Fords for 30 years, and this Maverick XL just became my favorite one.
Posted on Google by Missy Bolyard
I love my truck, Everything went great. Thomas treated me like family. Down to earth and very professional. 1st new vehicle I ever bought. My wife asked me if i was going to sleep in it the 1st night. Lol. There is no way I could be happier. You guys are great. Oh yea, I LOVE MY TRUCK. thank you. A ford, a ford and nothing but a ford
Posted on Google by Scott Chapman
Thomas Peters (Our Salesman) and Keith Leach (Finance) made our buying experience a breeze! We drove about two hours, so that they had everything ready for us when we arrived which was amazing! In and out in about and hour and a half. The only down fall was the truck had a tire that was low when my husband test drove it, we were told it was taken care of before we left. When we were almost home the low pressure light come on. Upon taking it to a local shop we found out the tire had a piece of metal in it with a slow leak. Not saying it couldn’t have happened on the way home, but I feel like it might have been over looked before the sale. But as far as our buying experience everything was great!
Posted on Google by Miranda Pollock
Wonderful sales people who listened to me and found me the perfect car!
Posted on Google by Denise Sebring
So far so good, I have yet to have my truck inspected here in Maryland. I don’t expect any surprises but I also don’t want to assume. The buying experience was a good one and the truck is what I was looking for so that’s why I say so far so good.
Posted on Google by tim sanders
Very pleasant experience. Sam was amazing.
Posted on Google by Jenny Poling
Easiest place I’ve ever dealt with. Don’t try to push anything down on you. Would recommend.
Posted on Google by Trenton Posey
Everyone at Toothman Ford went out of their way to ensure quality customer service that was super fast!
Posted on Google by Stacie Upole
Great people quick and efficient.
Posted on Google by Anthony Shaffer
Tyler Stevens help me get into the SUV I have been searching for at a great price! Could not asked for more!
Posted on Google by Amanda Curtis
Best car buying experience yet! Paula and her team at Toothman Ford of Grafton made the car buying process so easy. Proud owners of a 2017 Ford Mustang GT, thanks to her help!!! Definitely coming back in the future when we need an upgrade for our other car. Thank you Paula!
Posted on Google by Angelina D’Angelo
Impressed with the courtesy of everyone there.
Posted on Google by Donna Bailey
Everyone was very helpful and informative all and all a very good experience. Dave likes his truck
Posted on Google by Peg Kennison
First time car owner here! Drew musgrove was over the top helpful. Buying your first car can be stressful but he made it a walk in the park, he stayed right in my price range, and was extremely honest! As well as toothman gave me the best price! And detailed the car, and made sure the vehicle was in tip top shape! Most definitely recommend this dealership to anyone!
Posted on Google by Adrian Campbell
Everyone was very helpful and informative all and all a very good experience. Dave likes his truck
Posted on Google by Peg Kennison
Gabe is awesome! My daughter is so happy with her purchase.
Posted on Google by Anna Holt
Tyler Keith was very easy to work with I appreciate there service I would recommend anyone to buy a vehicle here !
Posted on Google by Kennan Easley
I had a nice experience. Everyone was very professional and Sam Gerkin who I purchased the car from had everything ready when I got there. It was a very easy and quick. I would recommend anyone to use your business to purchase a car.
Posted on Google by Anita Stuart
The salespeople at Toothman Ford are awesome and made my car buying experience very stress free. They worked hard to get me the car I wanted at a price we both could agree upon. I would definitely go back and recommend them to my friends and family.
Posted on Google by Tina Bliss Bresock
Always a quick and easy process to buy a great used car from Toothman Ford. This is our second and we highly recommend!
Posted on Google by Ed and Lisa Price
Went in after work with my eye on a corsair. Tyler Stevens helped me and it was a great experience! Definitely recommend him! Thank you!
Posted on Google by Emily M
Excellent sales people
Posted on Google by Tracy Slaughter
Tyler Stevens, Keith Leach and the rest of the staff are superb. The service department rocks. We've just had our second buying experience and will be back! Cars really do cost less in Grafton PLUS the process is hassle free.
Posted on Google by Tom Hart
Very good experience. Salesman Drew Musgrove really treated us good. We would gladly deal with Drew again
Posted on Google by Dave Reel
We bought out 2019 Ford Escape from Toothman Ford in Grafton. Paula was great to work with. From the time we arrived for a test drive until we left with trade-in completed, we were in and out in 3 hours. They take care of everything – from financing to our permanent license plate. Everyone was pleasant and so easy to work with. The 3 hours went by very quickly! This is our second purchase from Toothman Ford. We highly recommend them for your next vehicle purchase! We will surely be back! Thanks, Paula and everyone on the Toothman Ford Team – y'all are great!
Posted on Google by Annette Wilfong
We had a great experience thanks to Tyler Stevens. He was polite, patient, and was 100% effort in trying to help us. We will definitely be back when shopping for another vehicle!
Posted on Google by Sierra Chancellor
We've bought several vehicles from Toothman. Ask for Drew, awesome guy and great salesman!
Posted on Google by Mike
From the time I got to the dealership until I left, the staff I encountered were all very pleasant and attentive. I will recommend Toothman Ford to anyone looking for a vehicle in the future. Personally, Tyler was very attentive and helpful! He listened to my concerns and tried to help as best he could, and he did. Thank you, again! -Jonathan
Posted on Google by Jonathan Penland
Went to buy an Escape and left with an Escape Paula did a fabulous job.
Posted on Google by Ronald Welsh
Have never had a bad experience there and we have bought numerous vehicles from them!
Posted on Google by Amber Brumage
We had a quick and painless car purchase when my son was buying a car
Posted on Google by melissa obrien
Drew is the best! He intently listened to my needs in a new vehicle and respected the urgency of my situation.. I drove away in a beautiful Chrysler Pacifica that is perfect for me!! The whole process was seamless and easy!! Thanks so much again Drew!!
Posted on Google by Meredith Barker
Tyler made the sale smooth very quick and easy. Would recommend him at anyone looking to purchase a vehicle.
Posted on Google by Kevin Hertzog
The sales transaction was handled very quickly, with great expertise. I would highly recommend this dealership to any anyone. Great experience wi with salesman as well as the financial aspect. Walked out very pleased. Thank you!
Posted on Google by reta kight
Listened to my needs. Not pushy and answered all my questions
Posted on Google by Kim myers
Great staff. Family friendly service. Knowledgeable and there to work for the customers.
Posted on Google by Brian Malson
I Purchased my dream car at Toothman Ford! As always a pleasure working with Drew Musgrove. This was the second vehicle I purchased here and again Drew was very helpful and patient, and made the whole process quick and easy. Could not be happier! I recommend both this dealership as well as the salesman.
Posted on Google by Grace Calhoun
Super nice staff for the entire process. Very quick and efficient with the entire truck buying process. Would definitely recommend for buying a vehicle. Will be back
Posted on Google by Jennifer Beebe
Tyler Stevens is good sales man never pushed me to buy purchased four vehicles off them now friendly atmosphere at toothman Ford best sales team around
Posted on Google by Anthony McDaniel
Tyler Stevens with Toothman Ford in Grafton, WV made this truck buying experience WONDERFUL! He was personable, professional and knowledgeable. Tyler and Keith went above and beyond to get us in our new 2024 F-150! ⭐️⭐️⭐️⭐️⭐️ They get 5 stars from us!
Posted on Google by Jessica Harris
Jonathan was friendly and personable and connected with me as a person, not just a sale. He was patient while I decided on a few choices and when I had to connect with my insurance for upgrades and verification. Keith made sure I understood every aspect of my loan and the paperwork. Overall a wonderful experience for a first time buyer.
Posted on Google by Ashley Braswell
My husband and I found a vehicle online that we were instantly sold on— due to the unpredictability of our jobs, we were late for our appointment. That didn’t stop salesperson Tyler Stevens from providing us the absolute best customer service. Compared to the other dealerships we have dealt with in the past, Toothman Ford was a breeze— they made everything so easy and painless. Corey in financing explained the paperwork and warranties to us in a way that left us without question! Both of these gentlemen provided the best service and have made customers for life! Thanks Toothman Ford, and thanks Tyler & Corey!
Posted on Google by Tabitha Blankenship
Salesman (Tyler Steven’s) was very profession, friendly and knowledgeable. Car buying was very quick and easy. Felt like I got a good deal. I was buying a vehicle for my daughter and the selection for the price I was looking for was great. There were at least ten vehicles that we had to choose from. She loves her new ride.
Posted on Google by Dennis Johnson
Pleasent experience all around. Tyler was great help with the whole process.
Posted on Google by Nick Ford
I had a wonderful experience buying my vehicle at Toothman Ford. Great selection of cars, and wonderful sales and service team. Highly recommended!
Posted on DealerRater by Maggie.haislip
It was a great experience and everyone was friendly and not trying to be pushy or take advantage of you like some dealerships . Our sales person was Dalton and he awesome , and would definitely recommend anyone to go to him . He was very knowledgeable and not just trying to sell a car and made me feel comfortable and answered all my questions.
Posted on DealerRater by Jlp_33091
Great experience! Thomas Peters was wonderful to work with, good salesman that we highly recommend!
Posted on DealerRater by sturmsuzanne213
Excellent, prompt, service. I will be making all of my new vehicle purchases from Toothman Ford in the future!
Posted on DealerRater by C Wolfe
He was very polite and helpful. We also love the vehicle that we purchased. Service was outstanding
Posted on DealerRater by James
I'm a senior that has done business with many car dealerships in my lifetime. The friendly people at Toothman Ford are without a doubt the most professional, helpful, personable people that I have ever met. I would and already have been happy to highly recommend them to anyone who is looking for a vehicle. Absolutely the best experience in buying a car I have ever had. The world needs more people like them!
Posted on DealerRater by reneeash49
Really great experience, didn’t waste our time or be pushy! Surprised us with an excellent rate too!
Posted on DealerRater by Mmumaw2005
Great car buying experience. I live on the opposite side of the country so everything was done remotely. The sales staff and management stayed in constant communication until the deal was completed and were great about answering my questions. Oh, and the price was great! I highly recommend Toothman Ford.
Posted on DealerRater by booradley001
I was treated like family when I got there and was helped quickly. I love my new car.
Posted on DealerRater by hmcarmines
Toothman Ford, and their sales team treated me and my family great and didn't try to sneak in anything I didn't want, they were very patient and got me in my new car in no time. Thanks specificly to Gabe and Alex. They have my business! Now I know why they always say cars cost less in Grafton!
Posted on DealerRater by Koa
One of the best buying experiences I’ve had. Gabe in sales and Corey in finance were great to work with.
Posted on DealerRater by icanweldit
Toothman Ford, was very responsive to my inquiry. The salesman was very helpful. I did not make that purchase but would very likely deal with Toothman Ford again.
Posted on DealerRater by bcefos
Worked with Tyler Stevens. He was honest and professional. The price was the best of any I saw.
Posted on DealerRater by Jkrohe
The shopping experience with Toothman Ford was exceptional. Gabe is a great salesperson and the whole staff was friendly and helpful. I will definitely buy more vehicles from Toothman Ford.
Posted on DealerRater by Dave
Very helpful and easy to deal with. They were very quick about getting everything done.
Posted on DealerRater by abbykelley
These'guys' were super super nice and worked with me on what I wanted!! I am telling everyone about this dealership! Thank you!
Posted on DealerRater by francesplaugher
Quick and informative! Very polite and friendly staff. It was wonderful dealing with them and I highly recommend to purchase from here!
Posted on DealerRater by Trevor J. Tompkins
They have great service and they gave me a great price on the vehicle. I'll be back again.
Posted on DealerRater by Steve
Exceptional Experience. Very Courteous and Professional. Definitely will be back in the future! Pleased is an understatement
Posted on DealerRater by Gottabanurs
Helpful. Prompt. Dependable. Courteous. Always returns phone calls . They found parts other dealers could not .
Posted on DealerRater by nancydisbennett
Cars DO cost less in Grafton at Toothman Ford! Plus their service department rocks!!! I will always deal with them!
Posted on DealerRater by red72663
I always receive prompt, excellent, and courteous service for my vehicle at Toothman Ford in Grafton.
Posted on DealerRater by Carol
Fast service at a reasonable price. Mechanic was very professional! Area was very clean and felt well taken care of
Posted on DealerRater by rcjr_64@yahoo.com
Always get great service at this dealership. Mechanic does excellent work on my Escape and also my previous Edge. Thankful to have a reliable and efficient place to get work done.
Posted on DealerRater by Barb
Toothman Ford in Grafton is absolutely amazing. I was in a rough situation and they were nothing short of understanding, helpful and knowledgeable about their vehicles. They truly put the customer first and their customer service was beyond phenomenal. They really made me feel like they cared about me like family. Would 1000% go to again for future vehicle needs.
Posted on DealerRater by Cwhitted808
Great customer service. Everyone is knowledgeable and friendly! Minimal wait time from start to finish! Extremely impressed with all aspects of this dealership!! Very Happy!!
Posted on DealerRater by csbarker
A BIG THANK YOU goes to JR and his team for having my A BIG THANK YOU goes to JR and his team for having my brand new 2021 Jeep Grand Cherokee transported from his dealership in Floyd, Virginia to grafton!
Posted on DealerRater by Camey.moore
Let me start by saying Toothman Ford, what a great bunch of people! They we're all polite and great! I from Indiana drove 7hrs to get one h%ll of a deal. We worked it all out over the phone, pic of truck an all. Tyler and Kieth are just a great couple of guys, hard working no b%ll $h#t, when I got there the truck was what they had said! (Truck was used '09Chevy)No hidden flaws, no lying,all was as they said. Saved a good deal of money, because of those two men! Thanks again guys. Corey got me in and out fast for the paper work also. As I said to them when I left "Y'all are welcome are at my camp fire anytime", appreciate ya for everything. Go to Toothman Ford and look um up Tyler and Keith tell um I guy from Indiana said you are the two to see bout buy'n a vehicle! Thanks again to everyone there at Toothman Ford.
Posted on DealerRater by Wayne K Indiana boy
Excellent people to work with! Will be going back in the future. Tyler was very good to work with and will be referring people to him.
Posted on DealerRater by gavindaddy309
Always friendly and helpful, both sales and service departments. Real people. Laid back, no pressure or double talk. Been there for service, been there for sales.
Posted on DealerRater by Tom
Mr Stevens was friendly and helpful... fun to work with. The deal we got on our 2017 MKC was outstanding. We live up in Pennsylvania but it was well worth the drive. We are so happy we found them!
Posted on DealerRater by Mike
Todd Moore was such an awesome person. People T&S are caring and want the best for their customers. Definitely thumbs up! Go there! You won't regret it! Awesome rebates and prices.
Posted on DealerRater by Linda Wilfong
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